2015 Best Practices Conference

Conference Speakers

Barbara Althoff-Simon

Barbara Althoff-Simon

Executive Vice President, Head of Global Human Resources Service Delivery and Talent Acquisition
SAP AG

Barbara Althoff-Simon manages the Global HR Service Delivery and Talent Acquisition organizations. The HR Service Delivery organization owns the delivery of HR services to employees and managers globally and includes remote HR services at shared service centers and on-site expert service delivery. Althoff-Simon joined SAP in 1986 as a software developer. During her professional career, she held various positions including product manager, head of installed-base maintenance and support. She holds a diploma in mathematics of the University of Heidelberg and an MBA of the University of Mannheim / ESSEC Business School Paris.

SAP AG
 
Werner Boekels

Werner Boekels

Senior Vice President, Group Human Resources
Linde AG

Werner Boekels is an experienced senior HR executive with a strong international background in large-scale human resources operations. With more than 25 years of strategic HR expertise and large-scale project experience, as well as operational business experience, he has practical skills and hands-on experience to enable high performance and profitable growth by delivering leading solutions to the business. His specialities include international HR management, strategy development, organizational design and development, merger and acquisition planning and post-acquisition integration.

Linde AG
 
Bruce Burrows

Bruce Burrows

Senior Vice President Finance and Business Transformation
Tetra Pak Group

Bruce Burrows joined South Africa-based Tetra Pak Group, a multinational food packaging and processing company, in 1995. He gained experience through various international assignments in Sweden, Russia, UAE and Switzerland, covering a wide variety of roles in market operations, information management, business transformation and supply chain operations, before being appointed to his current role of chief financial officer in 2012. He is a Chartered Accountant and a Chartered Management Accountant.

Tetra Pak
 
Shane Fitzsimons

Shane Fitzsimons

Senior Vice President Global Operations
General Electric Company

Shane Fitzsimons leads GE's global operations, the company's global multifunctional shared services operations. He was previously CFO of GE's global growth and operations organisation partnering with GE's commercial teams to connect capital to customer projects across GE's product lines. He has also served as vice president, corporate financial planning and analysis, and has held numerous financial leadership positions in several business divisions for the company. Mr Fitzsimons joined GE in 1994 after seven years in public accounting in Ireland and in the Netherlands. He is originally from Ireland, where he studied chartered accountancy, and is a member of the Institute of Chartered Accountants in Ireland.

General Electric
 
Dr. Norbert Flüggen

Dr. Norbert Flüggen

Chief Sourcing Officer
ALTANA AG

Dr. Flüggen has been chief sourcing officer at ALTANA AG, a leader in the specialty chemicals industry, since 2005. In this role he is responsible for corporate purchasing. Previously he was head of supply chain and IT at BYK Chemie GmbH, a manufacturer of chemical additives and measuring instruments, and head of supply chain at Katjes Fassin GmbH, a candy producer. His prior experience had been as senior consultant for production scheduling, material flow systems and logistics.

ALTANA AG
 
Marc Henry

Marc Henry

Chief Financial Officer
Michelin

Since Marc Henry began at Michelin in 1983, he has held numerous positions, including head of design studies for Earthmover Tires, head of truck tire studies and development in the U.S., Europe, Asia and South America, and head of truck tires for South America, Asia, Africa and the Middle East. He has served as vice president, global strategic marketing for the truck tire product line and vice president of operations for the group's truck tire business in Asia. In September 2004, Mr Henry was appointed group controller. From June 2007 to June 2011, he was director of financial operations, then became chief financial officer of Michelin before assuming his current role in 2014. He is also a member of the Michelin group executive committee.

Michelin
 
Alexander Jochinger

Alexander Jochinger

Director Finance Operations
Sanofi

After joining Sanofi in May 2014, Alex is responsible for Shared Services and Internal Controls in Europe, reporting to the CFO Europe. After implementation of a European "BPO-only" strategy with 20+ countries in scope, Sanofi now focusses on its large process transformation program as well as achieving best practice operational KPIs. Prior to joining Sanofi, Alex has worked for a Big 4 management consulting firm where he has implemented and optimized shared services for multiple large German and European companies. Alex holds a bachelor (hons) degree in Management and French from the University of Bath, UK and an Executive MBA from the European School of Management and Technology in Berlin, Germany.

Sanofi
 
Nikolaj Kromann Jørgensen

Nikolaj Kromann Jørgensen

Corporate Vice President – Corporate Procurement
Novo Nordisk

Nikolaj Kromann Jørgensen has global responsibility for procurement of indirect spend at Novo Nordisk, a Danish multinational pharmaceutical company headquartered in Bagsværd, Denmark. He has been with the company since 2009 in roles ranging from consulting and management support to director to vice president. Before coming to Novo Nordisk, Mr Jørgensen was a management consultant for McKinsey & Company. He earned an MA in economics from the University of Copenhagen.

Novo Nordisk
 
Stuart Martin

Stuart Martin

Human Resources Global Business Services Leader Europe/Eurasia/Africa
The Coca-Cola Company

Based in Warsaw, Stuart Martin is the site leader for The Coca-Cola Company's multifunctional hub which provides a range of procurement, finance and travel management services. The site provides regional and select global services using a range of cloud-based tools. Mr Martin is an internationally experienced HR executive with expertise in global business transformation, HR transformation, programme and change management. He has a record of successful business transformation across a range of industries gained working for The Coca-Cola Company, Deloitte and Accenture.

The Coca-Cola Company
 
Chris Shanahan

Chris Shanahan

Senior Vice President Global Procurement – Chief Procurement Officer
Becton, Dickinson and Company

Chris Shanahan is chief procurement officer for Becton, Dickinson, a leading global medical technology company. He joined BD in 2000 to establish the European arm of the newly formed company procurement. In 2005, he moved to the U.S. to lead global procurement worldwide along with global real estate, aviation, construction and facility operations. As BD's source-to-pay global process leader, he and his team develop the overarching process that governs the chain of transactions from sourcing to payment on a worldwide basis that manages over $6 billion in spend. To drive sustainable change, Chris is focused on the integration of the procurement-to-pay process with the business units. Chris is the coauthor of The Procurement Leader's Handbook.

Becton, Dickinson and Company
 
Phil Priest

Phil Priest

Vice President Service Development
GlaxoSmithKline plc

As vice president of service development within GSK's core business services organisation, Phil Priest leads a global network of business service centres that house finance, HR, IT, procurement and worldwide real estate services. Mr Priest is an experienced senior leader in business services and has held senior roles in the pharmaceuticals and chemicals industries spanning business services, supply chain operations and strategy. He implemented a global network of captive service centres in Malaysia, Poland, U.K., U.S. and Costa Rica. Phil has a deep background in Lean, Six Sigma and change management, which underpins his approach to leadership.

GlaxoSmithKline
 
Brian Puffer

Brian Puffer

Vice President Global Business Services
BP Group

Brian Puffer is responsible for BP's 5,000-people global business services (GBS) organisation. He leads BP's nine shared service centres around the world, including six GBS centres, to drive standardisation across key financial and service areas within BP Group. Mr Puffer joined BP in 2009 as group controller, prior to which he worked at PwC as a partner, finance director, and as audit partner on Royal Dutch Shell plc. He has held roles within various oil and gas and start-up technology companies and is a Certified Public Accountant and a Chartered Accountant.

BP
 
Krishnan Raghunathan

Krishnan Raghunathan

Chief Capability Officer
WNS Global Services

In Krishnan Raghunathan's role as the chief capability officer of WNS, he is responsible for developing innovative commercial solutions, business process excellence and transformation for over 260 clients of WNS. He also delivers change management and capability development across all the WNS offerings including finance and accounting services, in which he works closely with the CFOs and senior finance professionals of over 80 clients. Krishnan started his career as a practicing accountant in India and then worked with such companies as General Electric, Genpact and WNS in various leadership roles globally. He is a certified Six Sigma Green Belt.

WNS Global Services
 
Amber Ritson

Amber Ritson

Chief Procurement Officer
Cofely UK

In her role as chief procurement officer for leading services company Cofely, Amber Ritson is based at UK headquarters in London and works closely with Cofely's parent company, French energy giant Engie. Prior to her joining Cofely just over two years ago, Ritson was procurement director with Serco for nearly three years. During her career she has enjoyed the diversity of working for many different industry sectors in a combination of permanent and interim roles. Ritson's drive comes from challenging the status quo and leading teams to deliver transformational change in large organisations; she finds that often the simple things can make the biggest differences.

Cofely UK
 
Dr. Lothar Steinebach

Dr. Lothar Steinebach

former CFO, Henkel, and Corporate Board Member

Dr. Steinebach is the retired executive vice president and chief financial officer of Henkel AG & Co. , in which role he was responsible for finance, purchasing, IT and law. He had been involved in Henkel's legal department since joining the company in 1980 and was named corporate vice president for finance and controlling in 1995. Today he is a member of statutory supervisory boards in various European companies.

 
Tim Woodhouse

Tim Woodhouse

Strategic Sales
Lexmark International

Tim Woodhouse is a Software and E Commerce professional with extensive international experience of Shared Services in P2P O2C and general F&A Process Transformation. He specialises in helping Shared Services leaders accelerate and transform their productivity using our unique Paperless Office Maturity Model to highlight how far you can go. His experience covers Government, Energy, Healthcare, Banking & Finance, Media, Manufacturing and Travel & Transport verticals.

Lexmark International
 
 

Conference Speakers – The Hackett Group

Tom Bangemann

Tom Bangemann

Senior Vice President, Business Transformation
The Hackett Group

Tom Bangemann has been with The Hackett Group for 12 years in various regional and practice leadership roles. Mr. Bangemann has worked on numerous advisory, consulting, auditing and benchmarking engagements in almost all company functions, with a deep focus on world-class performance, especially in the finance function. His experience includes more than 100 globalisation and sourcing projects, including shared services and outsourcing. He is a regular event speaker, chairman and panellist and is the author of Shared Services in Finance & Accounting, published in 2005. He established and chaired the Hungarian Shared Service Community and Baltic Shared Service Community and advises other shared services initiatives and company boards. He received the "Thought Leader of the Year" award from the Shared Services and Outsourcing Network (SSON) in May 2010.

The Hackett Group
 
Nathalie Bression

Nathalie Bression

Senior Director, Global Human Resources Advisory Practice Leader
The Hackett Group

Mrs Bression has over 20 years of human resources experience with a focus on general HR management, talent management, performance management, process improvement, HR shared services, compliance and employee relations. Her experience includes analysis and utilisation of HR-related data and analytics to help organisations identify strategic priorities; design and deploy efficient and effective processes; implement Service Delivery Models; and conduct overall HR management. Her focus has also been on integrated Talent Management activities and overall strategic HR support to business units and functional groups. Mrs Bression is certified by the Society for Human Resource Management both internationally and for North America. As part of her responsibilities, she has successfully managed support of global clients in sustainable strategic projects in Europe, United States and globally. Mrs Bression interacts on a frequent basis with our HR members through the completion of HR inquiries and on-site Executive Briefing sessions, targeted to our members' needs, providing coaching and support to all levels of the HR organisation.

The Hackett Group
 
Ted Fernandez

Ted Fernandez

Chairman and Chief Executive Officer
The Hackett Group

Publicly held since May 28, 1998 (NASDAQ: HCKT), the company, under Mr. Fernandez's leadership, has expanded its world leading benchmarking capabilities to provide comprehensive business transformation services that leverage its unique insight and metrics from worldclass performance. During his 18 years at KPMG, Mr. Fernandez served as the national managing partner of KPMG's Business Transformation and Information Technology Consulting Division and served as a member of the firm's Management Committee. Working with many multinational clients, Mr. Fernandez has developed extensive experience in business transformation, change management, international operations, acquisition due diligence and post-merger integration.

The Hackett Group
 
Martijn Geerling

Martijn Geerling

Senior Director, Global Business Services Advisory Services EMEA and Asia
The Hackett Group

Martijn Geerling has nearly fifteen years of professional services experience focused on back-office performance improvement through transformation strategy development and implementation of shared services and outsourcing in back-office functions. With a background in management consulting, his core areas of expertise are in organisational redesign, supporting clients in realigning finance and other back-office function operations to more efficiently support a company's objectives. Mr Geerling has successfully consulted with global clients in sustainable strategic transformation engagements in Europe, the United States and Asia.

The Hackett Group
 
Thomas Kellaway

Thomas Kellaway

European Benchmark Regional Director
The Hackett Group

Thomas Kellaway is director responsible for the European benchmarking practice at The Hackett Group, managing and executing highly complex multifunctional benchmarking projects with high-profile multinational organisations. Mr Kellaway's involvement covers the end-to-end process of benchmarking execution, including planning, data collection, executive interviews, analysis, presenting and transformation projects resulting from benchmark engagements. He is responsible for providing in-depth analysis of benchmark results and providing transformational recommendations and next steps based on empirical data. Mr Kellaway has worked throughout North America, Europe, Africa and Japan and is recognised as one of the company's leading benchmark subject matter experts.

The Hackett Group
 
David Ketchin

David Ketchin

Managing Director, Europe Practice
The Hackett Group

David Ketchin leads The Hackett Group's European practice. He was trained at KPMG and then KPMG Consulting and has previously held leadership positions with Parson Consulting and Capgemini Consulting. Mr Ketchin has more than 20 years' experience working with companies to improve the effectiveness and efficiency of the finance function. For the past 15 years, his client delivery has focused on enterprise performance management (EPM), including board and management reporting, budgeting and forecasting, profitability analysis, data management and new operating models including finance business partnering and centres of reporting expertise. He is a fellow of the Institute of Chartered Accountants in England and Wales.

The Hackett Group
 
Dr. Fritz Roemer

Dr. Fritz Roemer

Senior Director, Enterprise Performance Management
The Hackett Group

Before joining The Hackett Group, Dr. Roemer was a senior finance executive and controller for 10 years at several companies in the pharmaceutical industry. Additionally, he has well over a decade of experience working as a consultant in the finance function, helping senior executives improve their enterprise performance management in industries such as pharmaceuticals, chemicals, consumer goods, automotive and engineering.

The Hackett Group
 
Christopher Sawchuk

Christopher Sawchuk

Principal, Global Procurement Advisory Practice Leader
The Hackett Group

Mr. Sawchuk has more than 13 years of experience in supply management, working directly with Fortune 500 and midsized firms around the globe. He has worked in a variety of industries to improve all aspects of procurement, including process redesign, technology enablement, operations strategy planning, organizational change and strategic sourcing. Mr. Sawchuk is a regular contributor to business publications, a frequent presenter at industry events and co-author of ePurchasingPlus. He has been recognized by Supply & Demand Chain Executive magazine as one of its "Pros to Know." Mr. Sawchuk's background includes engineering and operation roles with both United Technologies and IBM.

The Hackett Group
 
Anthony Snowball

Anthony Snowball

Principal, Global Benchmarking Practice Leader
The Hackett Group

Anthony Snowball leads The Hackett Group's Global Benchmarking Practice. He is accountable for The Hackett Group's comprehensive measurement portfolio as well as supervising benchmark execution worldwide. In addition, Mr. Snowball also oversees The Hackett Group's strategic alliance network to establish partnerships and managing partner objectives to align with the company's corporate and market strategy. Prior to joining The Hackett Group, Mr. Snowball led projects focused on benchmarking and process optimization engagements as an employee with Andersen's business consulting practice.

The Hackett Group
 
Martin Wolleswinkel

Martin Wolleswinkel

Managing Director, Advisory Services Europe
The Hackett Group

Martin Wolleswinkel is responsible for The Hackett Group's Advisory Services in Europe. Leveraging The Hackett Group's unique fact-based intellectual property, Mr Wolleswinkel and his team support companies in strategic issues such as G&A strategy, organisational design and governance along with pragmatic, hands-on process and systems issues. With 18 years of consulting experience, Mr Wolleswinkel covers all phases of transformation, from strategic assessments to hands-on implementations in a broad range of industries. Before joining The Hackett Group in 2002, he was a manager in the CFO solutions service line at Arthur Andersen Management Consulting, where he delivered finance transformation projects such as SAP implementations and shared services strategy.

The Hackett Group