2016 European Best Practices Conference


The Chartered Institute of Management Accountants (CIMA) is the world's leading and largest professional body of management accountants, with over 229,000 members and students operating in 176 countries. As CIMA continues to evolve its qualifications portfolio to reflect employer needs and drive better business decisions, it has established a strategic collaboration with The Hackett Group to offer a professional development qualification in the shared services (including GBS) sector.

This unique, comprehensive talent management programme is specifically tailored for GBS professionals in finance, IT, HR and procurement and combines CIMA's training expertise with the best practices and intellectual property only The Hackett Group can provide. Together they are addressing the need to provide structured professional certification, talent development and lifelong learning for the sector, whilst helping organisations around the world build a road-map to achieving world-class standards through the development of people, not just process.

For more information, visit www.cimaglobal.com/gbs


The world leader in Enterprise Process Automation. Over the last 20 years we have helped more than 3,000 customers automate their mission-critical IT and business processes. Our customers remove the costs, risks and wasted time of manual tasks and achieve greater reliability, consistency and accuracy across diverse processes, such as the financial close, supply chain and business intelligence (BI). We free organizations up from repetitive tasks so they can focus on what they do best and can make the most of the resources they already have in place.

For more information, visit www.redwood.com


Kofax, Perceptive Software and ReadSoft have come together under one Lexmark brand to offer a level of financial process automation no other organization can match. This powerful combination of intelligent capture, process management, content management, enterprise search, and integration products offers the only fully integrated, scalable solution for end-to-end financial process automation—enhancing the value and efficiency of your existing enterprise applications by accelerating processing, reducing costs, eliminating errors and increasing visibility.

With service across 170 countries, Lexmark Enterprise Software is a global market leader serving the unique challenges of large, complex and decentralized organizations, and helping thousands of customers worldwide automate their financial operations across accounts payable, requisition processing, sales order processing, payment advice processing and more.

For more information, visit www.lexmark.com/finance


Blue Prism brings to life the virtual workforce of scalable, enterprise-strength software robots, which are capable of completing rules-based processes more efficiently, accurately, and securely. Formed by process automation experts, with offices in London, Manchester, Miami, and Chicago, Blue Prism has pioneered the development of robotic process automation software and helped businesses transform by enhancing core business processes, improving customer service, and better allocating resources to drive innovation. The company currently operates in the BPO, government, financial services, energy, telecom, and healthcare sectors, and is a Gartner Cool Vendor.

For more information, visit www.blueprism.com

Blue Prism

Genpact (NYSE: G) stands for "generating business impact." We are a global leader in digitally-powered business process management and services. Our Lean DigitalSM approach and patented Smart Enterprise ProcessesSM framework reimagine our clients' end-to-end, including the middle and back offices – to deliver growth, efficiency, and business agility. First as a part of GE and later as an independent company, we have been passionately serving strategic client relationships including many Fortune Global 500, and have grown to over 70,000 people. The resulting domain expertise and experience running complex operations are unique and help us drive choices across technology, analytics, and organizational design.

For more information, visit www.genpact.com


WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Travel & Leisure, Insurance, Banking & Financial Services, Manufacturing, Retail & Consumer Packaged Goods, Telecommunications, Media & Entertainment, Shipping & Logistics, Healthcare and Utilities.

WNS delivers an entire spectrum of business process management services such as finance & accounting, customer care, technology solutions, research & analytics, procurement, human resource outsourcing and industry-specific back-office and front-office processes. WNS is a pioneer in adopting an industry-specific approach to business process management solutions.

WNS has delivery centers world-wide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

For more information, visit www.wns.com


BlackLine is the leader in enhanced finance controls and automation software and the only provider today offering a unified cloud platform-built from a single code base-that supports the entire close-to-disclose process, as well as a host of other key accounting and financial processes. Although BlackLine is ERP-agnostic, the BlackLine Financial Close Suite for SAP® Solutions is an SAP-endorsed business solution – joining the ranks of fewer than 40 other software offerings globally – complementing the functionality inherent in SAP. BlackLine also is an SAP Gold Partner.

For more information, visit www.blackline.com


Tradeshift is a cloud platform that connects a global network of buyers and suppliers. We help businesses digitize their supply chain relationships and processes, transforming how they buy, pay, and work with suppliers. Whatever your back-end systems, Tradeshift integrates quickly and easily with the software you already use. Our open platform enables customers and third parties to build apps that provide best-in-class solutions. Tradeshift connects 800,000 companies across 190 countries. We're headquartered in San Francisco with offices in Copenhagen, New York, London, Paris, Suzhou, Tokyo, Munich, and Novosibirsk.

For more information, visit www.tradeshift.com


Adra is a leading provider of cloud solutions for financial controls and automation, with over 25 years' experience of providing software solutions for the automation of the Financial Close Process. Our suite of cloud-based tools enables finance and accounting teams in all types of organisations to do more with less resources while at the same time reduce risk and increase control. Our suite of tools are used by over 3.000 companies including large multinationals and SMEs and our mission is simple - to streamline and standardise accounts departments and give them an overview of a company's key processes at all times, enabling them to work smarter, more quickly and with better control and accuracy.

For more information, visit www.adra.com


Coupa Software, a leader in cloud-based spend management, enables businesses everywhere to recognize bottom-line financial success via Value as a Service. Customers – small, medium and large – representing the Americas, EMEA, and APAC rely on Coupa to support business agility and reduce costs. Only Coupa provides an organic suite of true cloud spend management applications, including invoicing, procurement, expense management, sourcing and inventory, allowing customers to realize a return on investment that can start within a few months and grow continually.

For more information, visit www.coupa.com


Taulia drives innovation in the Financial Supply Chain. By turning every invoice into a revenue opportunity, Taulia enables organisations to strengthen supplier relationships while adding millions to the bottom line. Some of the smartest brands in the world rely on Taulia, including Coca-Cola Bottling, eBay, Hallmark, PayPal, and many other Fortune 500 companies from various industries.

For more information, visit www.taulia.com


Triangular World is a niche consultancy. We work across the full spectrum of shared services approaches – from straightforward outsourcing deals, through stand-alone services centres and hybrid models to fully integrated, multifunctional and end-to-end global business services. We combine a collaborative working approach with a deep understanding of the many dimensions and approaches involved in choosing and deploying shared services. We deliver tailor-made advisory, consulting and interim assignments. Each project is specifically designed to enable customers to tap into and benefit from our collective know-how based on what is most appropriate for them. Our ambition is to shape a future where the optimal use of shared services capabilities results in measurable, meaningful and sustainable business efficiencies for the industry. Triangular World has been deeply involved in the creation and launch of the industry's first Standard LevelUP.

For more information, visit www.triangular-world.com

Triangular World

At the heart of the global marketplace are the billions of transactions that happen every day. There are multiple human touch-points between Buyers and Suppliers – each of which cost time and the possibility of human error. Increasing demands for compliance with ever more intricate regulation. In response, businesses today are searching for ways to streamline and become more agile.

Trusted, passionate and proven, Tungsten Network is making the digitization of commerce faster, easier and smarter between Buyers and Suppliers around the world. Safe, sound and secure, our network has built a community with over half the Fortune 500 and is easing the accounts payable process with higher visibility, greater insights and unprecedented speed. The future of the global marketplace is here.

For more information, visit www.tungsten-network.com

Tungsten Network

Zycus, with more than 250 solution deployments among Global 1,000 clients, has been committed to aiding procurement's contribution to business performance for over 17 years. In the spirit of consistent and continued innovation, we have now evolved our portfolio to a full source-to-pay suite comprising spend analysis, e-sourcing, contract management, supplier management, project management, request management, procure-to-pay, and financial savings management – to help procurement leaders drive increased profits and create even greater business advantages.

For more information, visit www.zycus.com