Excelling in a Volatile Business Environment

Sponsors

MARQUIS SPONSOR

Capgemini

Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies and its unique way of working, the Collaborative Business Experience. The Group relies on its global delivery model "Rightshore"®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 30 countries, Capgemini reported 2009 global revenues of EUR 8.4 billion and employs 90,000 people worldwide.

Capgemini's expertise is recognized in Business Process Outsourcing with solutions in Finance & Accounting, Customer Service, Procurement, Management Assurance Services, Human Resources and Knowledge Process Outsourcing as well as vertical solutions for the Financial Services industry. As part of its Rightshore® delivery network, over 9,300 BPO professionals provide services to clients worldwide 24 hours a day, seven days a week, in 36 languages, from centers located in Australia, Brazil, Canada, Chile, China, Guatemala, India, Poland, Sweden and the United States.

DIAMOND SPONSOR

Oracle

Oracle is the leader in Enterprise Performance Management (EPM), unifying Performance Management and Business Intelligence (BI), supporting a broad range of strategic, financial and operational management processes. Oracle provides a complete and integrated system for managing and optimising enterprise-wide performance. This allows organisations to achieve a state of management excellence - being smart, agile and aligned - which provides competitive advantage and leverages their operational investments.

RUBY SPONSOR

Infosys BPO Ltd.

Infosys BPO Ltd. the Business Process Outsourcing subsidiary of Infosys Technologies, was set up in April 2002. Infosys BPO focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process reengineering. Infosys BPO operates in India, the Czech Republic, China, the Philippines, Poland, Mexico, USA and Brazil and as on June 30, 2010 employed approximately19, 327 people. It closed FY 2009-10 with revenues of $352.1 million.

SPECIALITY SPONSORS

ICAEW

As a world-class professional accountancy body, ICAEW provides leadership and practical support to over 134,000 members in more than 160 countries, working with governments, regulators and industry worldwide to maintain the highest standards. The ICAEW ACA, widely regarded as one of the leading global business and finance qualifications, trains chartered accountants to provide clarity and rigour, and enables members to achieve leadership positions across industry. Over 85% of the FTSE 100 companies have an ICAEW member on their boards. The ICAEW provides leadership development programmes and ongoing support to its members to ensure they challenge people and organisations to think and act differently and so help create and sustain prosperity. Because of us, people can do business with confidence.

ServiceFrame

ServiceFrame is an Evidence Based Governance Tool for Outsourcing and Shared Services. ServiceFrame provides a unique 'Software as a Service' solution to enterprises public and private around the world. Easy to implement, simple to manage, and offered at a compelling price point, ServiceFrame delivers insight into Performance, Issues, Risks, Value and Relationship Health to enhance the governance process and inform executive decision making. ServiceFrame's collaborative design facilitates Customers, Service Providers and Business Advisors in working together to realise enhanced value, innovation and constant improvement in Service Delivery. World class Services relationship management is achieved through ServiceFrame.