How to develop world-class employees in global business services

Now more than ever, GBS organizations need knowledge-centric skills like strategic thinking and analysis, data modelling, and people management. And now the most comprehensive training program for those skills is here. The Hackett Group and CIMA have joined forces to create the first comprehensive Certified Global Business Services Professionals program.

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GBS employees enrolled in this program gain a broader understanding of finance, HR, IT and procurement processes and best practices. They also learn how to:

By enrolling their employees in this program, GBS organizations can gain greater workforce agility, lower attrition rates, and higher customer satisfaction rates. Take your next step toward world-class GBS by downloading the program's executive summary now.

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About The Hackett Group

The Hackett Group helps companies significantly improve the efficiency and effectiveness of their organizations. We objectively measure business performance and provide fact-based transformation plans for achieving and sustaining world class, based on data and analysis from more than 11,000 benchmarks. For the typical Global 1000 company, this could mean as much $302 million in cost savings and more than $3.2 billion in working capital.

About Certified GBS Professionals

Certified GBS Professionals is a collaboration between The Hackett Group and CIMA, the Chartered Institute of Management Accountants. This unique partnership combines CIMA's certificated global professional development program capabilities with The Hackett Group's global business services (GBS) best practice intellectual property. The organization brings to market the first comprehensive talent management and certified professional development qualification program specifically tailored for GBS and shared services professionals. By working together, The Hackett Group and CIMA are addressing the need for GBS and shared services organizations to provide clear, consistent and structured professional certification and talent development programs based on best practices to grow the professional skills and knowledge needed to achieve and maintain world-class performance standards.

We value your privacy. We will never give, rent or sell your personal information. The information provided is used solely by The Hackett Group to provide you with the highest quality service.

Contact Us

To learn more about The Hackett Group and how we can help your company sharply reduce costs while improving business effectiveness, please contact us at 1 866 844 6514 (US - Toll-Free), +44 20 7398 9100 (UK) or +61 2 9299 8830 (AU).

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