How to develop world-class employees in global business services

Now more than ever, GBS organizations need knowledge-centric skills like strategic thinking and analysis, data modelling, and people management. And now the most comprehensive training program for those skills is here. The Hackett Group and CIMA have joined forces to create the first comprehensive Certified Global Business Services Professionals programme.


GBS employees enrolled in this programme gain a broader understanding of finance, HR, IT and procurement processes and best practices. They also learn how to:

By enrolling their employees in this programme, GBS organizations can gain greater workforce agility, lower attrition rates, and higher customer satisfaction rates. Take your next step toward world-class GBS by downloading the programme's executive summary now.