As digital transformation gains momentum within global business services (GBS) organizations, executives must manage the talent implications or risk losing some of the potential value of increasingly digital operations. The shift from transactional to more automated, analytical processes presents GBS organizations with the mandate – and opportunity – to develop a new talent management model, one that enables them to upgrade their services to better respond to changing business needs.
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The Hackett Group helps companies significantly improve the efficiency and effectiveness of their organizations. We objectively measure business performance and provide fact-based transformation plans for achieving and sustaining world class, based on data and analysis from more than 13,000 benchmarks. For the typical Global 1000 company, this could mean as much $302 million in cost savings and more than $3.2 billion in working capital.
Certified GBS Professionals is a collaboration between The Hackett Group and CIMA, the Chartered Institute of Management Accountants. This unique partnership combines CIMA's certificated global professional development program capabilities with The Hackett Group's global business services (GBS) best practice intellectual property. The organization brings to market the first comprehensive talent management and certified professional development qualification program specifically tailored for GBS and shared services professionals. By working together, The Hackett Group and CIMA are addressing the need for GBS and shared services organizations to provide clear, consistent and structured professional certification and talent development programs based on best practices to grow the professional skills and knowledge needed to achieve and maintain world-class performance standards.
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To learn more about The Hackett Group and how we can help your company sharply reduce costs while improving business effectiveness, please contact us at 1 866 844 6514 (US - Toll-Free), +44 20 7398 9100 (UK) or +61 2 9299 8830 (AU).