September 10, 2008

Answerthink's EzServices Provider Solution Receives SAP Qualification

Answerthink Broadens Solutions to Include Offering for Services Providers

MIAMI, September 10, 2008 - Answerthink, a division of The Hackett Group, Inc. (NASDAQ: HCKT), and an SAP channel partner specializing in the sale, implementation and support of SAP® solutions, today announced that its EzServices Provider™, an SAP Business All-in-One partner solution, has been qualified as an offering for mid-market services companies.

The EzServices Provider solution allows better visibility into business operations through the ability to monitor, manage and analyze integrated information on projects performed by services companies across the enterprise. The delivered functionality has been validated against Hackett-Certified best practices, resulting in a system that helps ensure optimal organizational efficiency and effectiveness.

One Answerthink customer is Maryland-based, RWD Technologies, LLC (RWD), an organization that develops, supports, trains, and provides human and operational performance improvement solutions for major multinational corporations, government and non-profit entities. Recently, Answerthink collaborated with RWD in configuring, developing, and upgrading their existing SAP solutions with professional services-specific functionality.

"During my career, I have seen several systems implementations and upgrades," said Dennis Pick, chief financial officer for RWD and the project sponsor. "This was completed close to budget and on-time. With Answerthink's help, the project was a clear success."

"We are excited to build on the success of our qualified SAP Business All-In-One partner solutions with the release and qualification of EzServices Provider," said John McGrath, managing director, Answerthink. "Through our vertical offerings, Answerthink has demonstrated that an SAP solution is within the reach of a mid-market customer who might not normally evaluate an SAP solution. With our industry expertise and All In One solutions, we can define world-class performance more clearly and help clients achieve it more effectively while managing the inherent risk of an ERP deployment."

SAP Business All-In-One partner solutions are qualified by SAP and developed, sold and supported by SAP channel partners as a defined-scope implementation with consulting services, and offer the flexibility to accommodate the unique business needs of each customer. Qualified SAP Business All-In-One partner solutions are preconfigured, industry-specific versions of the SAP ERP application combined with SAP Best Practices offerings, enabling streamlined operations, lower costs and a proven path to growth.

Small and mid-size companies typically have revenues under $500 million and require cost-effective solutions that can be up and running quickly. These companies benefit greatly from the industry best practices and business-specific solution expertise that SAP and partners like Answerthink provide.

Answerthink is a strategic business and technology consulting firm that enables companies to achieve world-class business performance. The newest status of EzServices Provider as a qualified SAP Business All-in-One partner solution adds to a family of solutions provided by Answerthink for Pharmaceutical, Medical Device, BioTechnology, Consumer Products, Wholesale Distribution, and other industries.

About Answerthink

Answerthink (, has achieved gold-level status as an SAP channel partner that develops and offers qualified SAP Business All-in-One partner solutions - industry-specific software, implementation, and training packaged solutions. By leveraging the best practices database of The Hackett Group, Answerthink helps clients improve performance and maximize returns on SAP software investments. Answerthink is a division of The Hackett Group and has offices in the United States and India.

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