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Senior Kronos Technical Application Consultant - Workforce Management Solutions

Location and Travel
  • East Coast USA
  • 60-85% (Monday to Thursday)

As a Technical Application Consultant, you will be part of a team of professionals responsible for the implementation of workforce management software solutions. Technical Application Consultants participate in the full lifecycle of a client's implementation, ensuring sound design, development, testing and migration practices throughout the process.

  • Contribute to successful implementations and customer satisfaction as a key member of project implementation teams.
  • Participate in the full lifecycle of a client implementation including Preparation, Architecture, Construction, and Migration.
  • Implement large scale workforce management solutions for clients in the areas that include Time and Attendance, Scheduling, Balance Tracking, Attendance Management, and Data Collection Devices.
  • Develop an understanding of the capabilities and limitations of workforce management applications, architectures, database schemas, and development tools so as to properly and creatively use features to meet client needs.
  • Collaborate with Functional Application Consultants to write design specifications.
  • Provide expertise in application performance, scalability, reliability and security.
  • Ensure solutions conform to current industry standards as well as to The Hackett Group's internal guidelines and standards.
Required Skills and Qualifications
  • Understand the components of Workforce Management, including Time and Attendance, Leave, Scheduling, Balance Tracking, Attendance Management, Analytics and Data Collection Devices.
  • Minimum of 3 years IT consulting experience and exposure to all phases of software development
  • Degree/diploma in Computer Science, Engineering and/or Mathematics.
  • Proven experience with one or more of the following: Workforce Connect, Workforce Integration Manager, RDL, XML, Process Manager, Employee Self Service
  • Special consideration will be given to individuals who have expertise with Kronos extensions such as Smart View development, Reports generation, Next Gen UI configuration, notifications/alerts
  • Minimum 1 year of experience with database technologies (Oracle, SQL Server) including normalization, constraints, indexes, triggers, and SQL.
  • Experience with Unix/Linux and other operating systems as well as different application server offerings.
  • Proven experience with large scale full cycle client-based enterprise software implementations.
  • Proven ability to analyze and solve problems
  • Effective communication and technical writing skills
  • Proven ability to write clear and concise requirements and design specifications.
  • (The Senior Technical Application Consultant role requires a minimum of three years implementation experience with the Kronos workforce management software system. Candidates with experience in other workforce management solutions may also be considered.)