Benchmarking and Continuous Improvement in Digital Era: Take the Quantum Leap in Information Technology Performance
Realize 28% IT cost opportunity from digital transformation
World-class IT organizations enjoy a 22% cost advantage over peers. As digital transformation progresses, our benchmarking data shows that IT organizations have a significant opportunity to reduce costs even further– by up to 28%. Technology is just one dimension of how world-class organizations improve performance. However, fully realizing these benefits demands thoughtful consideration of new, continuous improvements.
Download this paper to learn:
- Digital technology adoption rates, current and three-year trend
- Key benchmarks that build the business case for investing in IT digital transformation
- New IT KPIs to measure and monitor performance in the digital age
- 4 critical steps to extract value from IT continuous improvement initiatives