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Benchmarking and Continuous Improvement in Digital Era: Take the Quantum Leap in Information Technology Performance

Realize 28% IT cost opportunity from digital transformation

 

World-class IT organizations enjoy a 22% cost advantage over peers. As digital transformation progresses, our benchmarking data shows that IT organizations have a significant opportunity to reduce costs even further– by up to 28%. Technology is just one dimension of how world-class organizations improve performance. However, fully realizing these benefits demands thoughtful consideration of new, continuous improvements.

Download this paper to learn:

  • Digital technology adoption rates, current and three-year trend
  • Key benchmarks that build the business case for investing in IT digital transformation
  • New IT KPIs to measure and monitor performance in the digital age
  • 4 critical steps to extract value from IT continuous improvement initiatives

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