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March 25, 2020

IT essential workers exempt from Massachusetts stay-at-home order

By Rick Pastore  – Developing transformation research, tools and content for IT leaders at The Hackett Group

In Massachusetts, the Governor has ordered nonessential businesses closed and workers to stay home beginning March 24. There is a specific exception list for IT, which we believe to be useful to IT orgs in other states that may face a similar order in the near future.

  • Workers who support command centers, including, but not limited to Network Operations Command Center, Broadcast Operations Control Center and Security Operations Command Center.
  • Data center operators, including system administrators, HVAC & electrical engineers, security personnel, IT managers, data transfer solutions engineers, software and hardware engineers, and database administrators.
  • Client service centers, field engineers, and other technicians supporting critical infrastructure, as well as manufacturers and supply chain vendors that provide hardware and software, and information technology equipment (to include microelectronics and semiconductors) for critical infrastructure.
  • Workers responding to cyber incidents involving critical infrastructure, including medical facilities, SLTT governments and federal facilities, energy and utilities, and banks and financial institutions, and other critical infrastructure categories and personnel.
  • Workers supporting the provision of essential global, national and local infrastructure for computing services (incl. cloud computing services), business infrastructure, web-based services, and critical manufacturing.
  • Workers supporting communications systems and information technology used by law enforcement, public safety, medical, energy and other critical industries.
  • Support required for continuity of services, including janitorial/cleaning personnel.