The right training and development for employees at all levels is critical to successful GBS transformation and development of world-class GBS capabilities.
The Advanced Diploma in Global Business Services – part of a three-level training and certification program for GBS professionals created by The Hackett Group and CIMA – is a first-of-its kind opportunity for GBS leaders to:
Created by The Hackett Group and CIMA with input from world-class practitioners, the advanced diploma program curriculum covers an array of topics such as:
The result is a broad perspective and set of leadership skills relevant to increasingly integrated GBS operations.
The Advanced Diploma in Global Business Services curriculum offers maximum flexibility in learning style and pace while maintaining the assessment rigor of a best-practice certification program.
Over a period of about three months, participants utilize online learning tools and textbooks to complete coursework – working at a pace that accommodates their schedules and learning needs. Following successful completion of course exams, participants receive professional certified from CIMA – the first such global professional qualification for senior management working in global business services, shared services, and outsourcing functions.
Throughout the program, participants also have access to a knowledge center with case studies, frameworks, performance metrics, webcasts, research, and other resources from The Hackett Group, CIMA, and other organizations.
Learn about other elements of the Global Business Services Program: