Certified GBS Professionals
Better talent drives better company performance
The success of your GBS organization depends on the knowledge and capabilities of your employees. The Certified GBS Professionals (CGBSP) program offers comprehensive training and development in areas related to business services functions.
Improve service and boost productivity
With the emergence of multifunction GBS organizations, a more deliberate approach to talent management is needed. Learning and development becomes imperative to cultivating a high-performing team with a GBS mindset and the capabilities to deliver knowledge-centric services. Our program helps GBS organizations address the growing need for specialized talent. It also operationalizes professional development to enable upward and lateral mobility.
Certified GBS Professionals Program Overview
World-class global business services (GBS) centers have realized significant gains in efficiency and effectiveness by investing in talent management programs for those who staff, manage and lead their organizations.Learn More
The World-Class Performance Advantage
Early gains in efficiency and effectiveness can self-fund projects, create a culture of success and establish a foundation for more slow-moving but significant gains down the line.Learn More
Is Your Talent Prepared to Deliver on New Opportunities?
As digital transformation gains momentum within global business services (GBS) organizations, executives must be prepared to manage the implications for talent, or they risk losing some of the potential value of increasingly digital operations.Learn More
EPM Gains Momentum in the Cloud
While current adoption of cloud-based solutions for EPM is low, the results of The Hackett Group’s study on the subject lead us to predict a dramatic increase in adoption within the next two to three years.Learn More