Key Benchmarking Practices of World-Class Companies

What do world-class athletes and world-class companies have in common? Both commit to measuring and fine-tuning their performance in an ongoing quest to achieve ever greater performance levels. They also share common approaches to continuously improving performance. Benchmarking is a key strategy employed by world-class organizations to reach and sustain peak performance. And with fewer “easy answers” for doing more with less, benchmarking is especially valuable.