Global Business Services in the Digital Era
Digital Transformation: The Key to Generate More Business Value
Global business services (GBS) organizations play an important role in enabling the enterprise digital transformation strategy and a key supplier of competencies needed to execute the strategy.
Download The Hackett Group paper and you will learn:
- The enterprise digital transformation capability gap
- 5 key value drivers of GBS digital transformation
- The impact of digital transformation on the GBS service deliver model
- GBS digital capability assessment framework
- Real-world GBS digital transformation case study
- Recommendations for your GBS organization
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