Global Business Services for Supply Chain and Commercial Operations

Supply chain and commercial processes have emerged as the next areas to leverage the global business services model, which has traditionally been used for back-office processes such as finance and human resources. In fact, 30% of GBS operations are expected to include supply chain planning, manufacturing and/or logistics processes while 43% are expected to include elements of order management in their scope within the next two-to-three years. 1

Download this complimentary research to:

  • Understand key trends shaping today’s GBS operations
  • Find out what quantitative and qualitative benefits GBS can deliver for supply chain and commercial operations
  • Evaluate best practices in GBS, including organizational design and use of digital technology
  • Learn from real-life examples of supply chain and commercial processesbeing centralized into GBS
  • See what pitfalls to avoid as well as key success factors in implementing GBS operations

Note: 1 The Hackett Group’s 2017 Global Business Services Performance Study

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