Process Mining

Process mining is a data-driven technique used to analyze, visualize, and improve business processes by extracting insights from event logs generated by enterprise systems. It bridges the gap between traditional process modeling and real-world execution, revealing how processes actually run—including variations, bottlenecks, and inefficiencies. Process mining tools reconstruct end-to-end workflows, measure performance, and identify opportunities for automation or optimization. It is widely used in functions like finance, procurement, customer service, and IT to enhance transparency, compliance, and operational efficiency. By providing fact-based insights, process mining enables organizations to make informed decisions and drive continuous process improvement.