The CHRO Agenda – Top Priorities for 2023
HR Leaders – What’s on your agenda for 2023? Where should CHROs focus their attention and efforts? Watch this discussion…
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The CFO Agenda – Top Priorities for 2023
What are the top issues and challenges facing CFOs in 2023? In this discussion, Associate Principal, Gilles Bonelli, Senior Research…
The CPO Agenda – Top Priorities for 2023
Procurement Leaders – What’s on your agenda for 2023? Watch this discussion of top priorities for CPOs, and how to…
The Tech-Enabled GBS Agenda – Top Priorities for 2023
What issue should global business services and technology leaders focus on in 2023? What threats and challenges do they face?…
From SAP to OneStream: The Path to Modern Finance
There is a major shift underway for organizations to modernize and migrate from legacy, on-premises financial applications to next-generation cloud…
GBS Webcast On Demand: Going Deeper into the Role of the Process Owner
As global business services (GBS) evolves from labor arbitrage to digital business services, the role of global process ownership (GPO)…
Global Business Services: Roadmap for Successful Customer Centric Service Design
80% of top performing global business services (GBS) organizations are effective at providing customer intimacy compared to only 31% of…
Global Business Services: Picking the Right Key Performance Indicators for Your Organization
Deciding which metrics to measure is key to assess your global business services (GBS) organization’s performance effectively. With your C-suite,…