Sizing Up the Human Resources Digital World Class® Advantage
Hear from The Hackett Group experts on what Digital World Class performance looks like for HR organizations – by the…
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Sizing Up the Technology Digital World Class® Advantage
Hear from The Hackett Group experts on what Digital World Class performance looks like – by the numbers – and…
Sizing Up the Finance Digital World Class® Advantage
Hear from our experts on what Digital World Class performance looks like – by the numbers – and learn how…
Sizing Up the Procurement Digital World Class® Advantage
Hear from our experts on what Digital World Class performance looks like – by the numbers – and learn how…
Why HR Needs to Behave More Like Finance
The days of human resources (HR) being about the warm, fuzzy unquantifiable human capital aspects of business are long over.…
Learn how AI will impact people development and training approaches in GBS
New technologies have changed the talent landscape. We know that new skills and capabilities are needed to deliver on the…
The CHRO Agenda – Top Priorities for 2023
HR Leaders – What’s on your agenda for 2023? Where should CHROs focus their attention and efforts? Watch this discussion…
The CPO Agenda – Top Priorities for 2023
Procurement Leaders – What’s on your agenda for 2023? Watch this discussion of top priorities for CPOs, and how to…
The Tech-Enabled GBS Agenda – Top Priorities for 2023
What issue should global business services and technology leaders focus on in 2023? What threats and challenges do they face?…
From SAP to OneStream: The Path to Modern Finance
There is a major shift underway for organizations to modernize and migrate from legacy, on-premises financial applications to next-generation cloud…
GBS Webcast On Demand: Going Deeper into the Role of the Process Owner
As global business services (GBS) evolves from labor arbitrage to digital business services, the role of global process ownership (GPO)…
Global Business Services: Roadmap for Successful Customer Centric Service Design
80% of top performing global business services (GBS) organizations are effective at providing customer intimacy compared to only 31% of…