2022 Global Business Services Agenda: Key Issues to Address and Critical Actions to Succeed

In 2022, global business services (GBS) leaders must remain laser-focused on delivering real performance improvements and adding value to the enterprise amid continued disruption. The Hackett Group’s 2022 Key Issues Study reveals a slate of GBS priorities and critical actions organizations must take to succeed.

2022 Global Business Services Agenda: Key Issues to Address and Critical Actions to Succeed

Download The Hackett Group’s insightful e-book to learn:

  • Top 10 GBS priorities for 2022
  • 3 critical areas for development to succeed
  • 6 new GBS disruptors and opportunities
  • 3 emerging themes shaping the 2022 transformation agenda
  • Top 9 hurdles to GBS transformation
  • 2022 GBS workload, staffing, budget and technology spend projections

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