Research
HR.com, “Improve your Payroll Process and Prepare for the Future”
With The Hackett Group’s Felicia Cheek. “The Hackett Group’s Global Payroll Performance Study captures data on a wide range of cost and productivity metrics. Key focus areas include organization, governance, service delivery, technology, data and analytics and talent. The 2018 study finds that payroll is becoming more efficient and improving its operations. However, at the same time, there are a multitude of opportunities for improvement in process optimization and standardization as well as delivery performance….”
