Research
Supply & Demand Chain Executive, “Putting the Pieces Together,”
According to the Chartered Institute of Procurement and Supply, “Supplier relationship management (SRM) is a comprehensive approach to procurement managing and capturing the post-contract value from key business relationships. SRM enables procurement to operate at a strategic level by adopting a more collaborative approach and developing key relationships,” which in turn “generates more value from the relationship in terms of innovation and efficiency.” Including insights from The Hackett Group’s Chris Sawchuk.
