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Credit and Collections Performance Study

How effectively do you mitigate customer credit risk, collect open receivables, process deductions and eradicate disputes?

Maintaining a high level of current receivables, mitigating credit risk, eradicating disputes and having a best practice-based deduction management process is more important today than ever before. Participate in The Hackett Group’s Credit and Collections Performance Study to find out how your company’s performance in credit, collections and dispute/deduction management compares with other organizations.

Top performers in The Hackett Group’s Credit and Collections Performance Study achieve performance metrics that are significantly better than median performers:

  • 10% more of the AR portfolio is current
  • 5 days less in average days delinquent (ADD)
  • Gross bad debt as a % of credit sales only 0.05%