How to develop world-class employees in global business services

Now more than ever, GBS organizations need knowledge-centric skills like strategic thinking and analysis, data modelling, and people management. And now the most comprehensive training program for those skills is here. The Hackett Group and CIMA have joined forces to create the first comprehensive Certified Global Business Services Professionals programme.


GBS employees enrolled in this programme gain a broader understanding of finance, HR, IT and procurement processes and best practices. They also learn how to:

By enrolling their employees in this programme, GBS organizations can gain greater workforce agility, lower attrition rates, and higher customer satisfaction rates. Take your next step toward world-class GBS by downloading the programme's executive summary now.


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About The Hackett Group

The Hackett Group helps companies significantly improve the efficiency and effectiveness of their organizations. We objectively measure business performance and provide fact-based transformation plans for achieving and sustaining world class, based on data and analysis from more than 13,000 benchmarks. For the typical Global 1000 company, this could mean as much $302 million in cost savings and more than $3.2 billion in working capital.

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Contact Us

To learn more about The Hackett Group and how we can help your company sharply reduce costs while improving business effectiveness, please contact us at 1 866 614 6901 (US), +44 20 7398 9100 (UK) or +61 2 9299 8830 (AU).

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