Blog
Change Management: What Does It Mean to You?
During my career, I’ve heard varying definitions of change management ranging from the tactical to the esoteric. Perhaps more important…
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Transformation Insights
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How IT Kept Us From Crashing
The Hackett Group has had real-time visibility of the response to this crisis from the functions most vital to continuity…
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BPO Contracts: Your Rate Card May Be Great – But Are You Still Paying for Too Much?
If you’ve been part of a Business Process Outsourcing (BPO) Managed Services contract negotiation, you understand that it is distinctly…
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The Coronavirus Response: What’s Next for Finance?
Right now, many finance functions are scrambling to cope. But the coronavirus outbreak and its human and economic repercussions will…
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The Urgent Need for Greater Finance Agility
The rapid spread of Covid-19 is forcing companies to make and execute decisions at record speed. Finance must be as…
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Blog
2020 Disrupted: Five Essential Actions To Take Now
Download PDF Version The global coronavirus pandemic has produced a humanitarian crisis unlike anything we have ever seen, with sudden…
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5 Must-Do’s On The 2020 HR Agenda
Six weeks into the new year, HR organizations are already well into the thick of it. The Hackett Group’s recent…
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Key Focus for GBS in 2020? Doing More With Less
According to The Hackett Group’s 2020 Key Issues Study, the challenges of operating global business services (GBS) organizations aren’t letting…
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How IT Is Contributing to Disappointing Digital Deployments
In The Hackett Group’s annual Key Issues study, we asked IT leaders how well a variety of digital tool and…
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Five Challenges Finance Faces in 2020 and How to Overcome Them
Finance has a packed agenda for the coming year, according to the just-in results of The Hackett Group’s 2020 Key…
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Quantifying the Finance Digital Opportunity
We’re finance people. And finance people like numbers. For many, a current pressing question is how to measure the dollars…
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Blog
Modernizing the Business Relationship Manager Role
IT’s business relationship manager is the spear tip of the function’s effort to be a strategic, valued partner to the…
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