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How the COVID Crisis Has Been Good for Business
How the Covid crisis has been good for business There is light at the end of the pandemic tunnel for…
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Transformation Insights
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Global Business Services: Roadmap for Successful Customer Centric Service Design
80% of top performing global business services (GBS) organizations are effective at providing customer intimacy compared to only 31% of…
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Five Biggest Challenges of SAP S/4HANA Conversion
Abstract No matter how cutting-edge your business system may be, every software product has a finite lifecycle, becoming obsolete sooner…
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Optimize or Empower The Workforce?
As the challenges of operating a business in the Covid-19 world show few signs of letting up, the C-suite is…
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Reinventing the Analytics Process
No one could have predicted the massive disruption brought on by the coronavirus. But some companies were better prepared than…
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CFOs: Going Beyond Short-Term Planning
The coronavirus pandemic sent a seismic shock through the economy, forcing many finance organizations to throw out 2020 forecasting and…
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Change Management: What Does It Mean to You?
During my career, I’ve heard varying definitions of change management ranging from the tactical to the esoteric. Perhaps more important…
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How IT Kept Us From Crashing
The Hackett Group has had real-time visibility of the response to this crisis from the functions most vital to continuity…
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BPO Contracts: Your Rate Card May Be Great – But Are You Still Paying for Too Much?
If you’ve been part of a Business Process Outsourcing (BPO) Managed Services contract negotiation, you understand that it is distinctly…
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The Coronavirus Response: What’s Next for Finance?
Right now, many finance functions are scrambling to cope. But the coronavirus outbreak and its human and economic repercussions will…
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Blog
The Urgent Need for Greater Finance Agility
The rapid spread of Covid-19 is forcing companies to make and execute decisions at record speed. Finance must be as…
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Blog
2020 Disrupted: Five Essential Actions To Take Now
Download PDF Version The global coronavirus pandemic has produced a humanitarian crisis unlike anything we have ever seen, with sudden…
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