Research
10 Characteristics of Digital World Class® GBS Organizations
The Hackett Group has identified 10 characteristics of Digital World Class global business services (GBS) organizations that permit them to…
World Class Performance Insights
Research
Accelerating Insights Through an Automated Close
Accelerating the time to close the financial and management books is necessary in today’s business environment. Shorten the close cycle…
Podcast
2022 Digital World Class™ Finance
A discussion of our 2022 Digital World Class Finance research findings with Principal & Global Finance Advisory Leader Jim O’Connor…
Podcast
2022 Digital World Class™ Procurement
The Hackett Group Global Communications Director Gary Baker talks with Principal, Procurement Advisory Kurt Albertson and Associate Principal, Procurement Advisory…
Podcast
2022 Digital World Class™ Technology
Senior Director and Technology Research Advisor Rick Pastore and Principal and Technology Transformation Practice Leader Mike Spires discuss key findings…
Podcast
2022 Digital World Class™ HR
North American HR Executive Advisory Practice Leader Franco Girimonte and Senior Research Director Anthony DiRomualdo discuss key findings from The…
Video
Sizing Up the Digital World Class™ Finance Advantage
Why Digital World Class™ finance matters: A new set of disruptors threatens business stability and performance, requiring a robust enterprise-wide…
Video
Sizing Up the Digital World Class™ Human Resources Advantage
Why Digital World Class™ finance matters: A new set of disruptors threatens business stability and performance, requiring a robust enterprise-wide…
Video
Sizing Up the Digital World Class™ Technology Advantage
Why Digital World Class™ finance matters: A new set of disruptors threatens business stability and performance, requiring a robust enterprise-wide…
Video
Sizing Up the Digital World Class® Procurement Advantage
Why Digital World Class® finance matters: A new set of disruptors threatens business stability and performance, requiring a robust enterprise-wide…
Research
Fast-Tracking Digital World Class®
New business realities demand a higher level of performance. We project G&A organizations can create greater value for the business…
Research
Six Keys to Performance Improvement
Digital World Class® organizations excel at realizing benefits from continuous improvement programs where others struggle to start, sustain and achieve…