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World-Class IT: Redefining Performance in a Digital Era

Discover new opportunities for major performance gains

Digital transformation is changing what world-class performance looks like. In fact, the typical IT organization can save $64 million and help spearhead $167 million in savings across general and administrative functions1.

Download this complimentary research and learn more including:

  • The digital efficiency advantage, including where and how much
  • The smart automation productivity advantage, including where and how much
  • Metrics every IT organization should be measuring, including efficiency, effectiveness and customer experience
  • The Hackett Group’s digital service delivery model framework and how it’s impacting IT organizations
  • Practical ways to jumpstart your organization’s digital transformation

1The recurring cost savings opportunity calculation is based on a company with $10 billion in annual revenue


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