Certified GBS Professionals

The Certified Global Business Services Professionals program is a life-long learning and accreditation curriculum developed in collaboration with CIMA. Learn More

The Working Capitalist

Working capital or cash flow performance is often seen as a measure of a company's operating health. This issue of The Working Capitalist will help you assess and improve the health of your... Learn More

Best Practices

Business best practices, as defined by The Hackett Group, are proven, repeatable, documented techniques that deliver measurable business performance management improvements. Executives look to business best practices benchmarking to help them speed their progress toward enterprise performance management improvement, and to guide them around pitfalls that might otherwise slow or even halt their initiatives. Learn More

Hackett in the News

Inside Supply Management, "Now Trending: Six Megatrends are Reshaping the Supply Chain of Today and Tomorrow,"

With expert insights from Hackett's Chris Sawchuk.

December 1, 2016

Adiona Magazine (UK/Global), "Five world-class performance tactics for HR organizations."

A bylined article by The Hackett Group's Dorothee El-Khoury, which begins on page 30. "The gap between world-class and typical HR organizations remains wide..."

December 1, 2016

Diginomica, "Hitting the HR Highs with Digital Transformation"

If you want to be an HR high performer, then digital transformation is an imperative, according to a new report from The Hackett Group.

November 30, 2016

ITPortalPro (UK), "Four imperatives for creating IT agility in a digital age,"

A bylined article by The Hackett Group's Scott Holland and Erik Dorr. "Never has there been a time in the history of business where companies could derive more competitive advantage from superior IT performance..."

November 23, 2016

Bloomberg Radio, " Kellogg's and Zero-Based Budgeting"

Kellogg's beat third quarter earnings estimates after cost cutting helped it to overcome slow sales. Zero-based budgeting was one key to reducing spending. The Hackett Group's Sherri Liao offers insights on how zero-based budgeting can give managers a more realistic look at spending needs. © 2016 Bloomberg L.P. All rights reserved. Used with permission.

November 19, 2016

Featured Videos

Digital Transformation is Here

Ted A. Fernandez, chairman and CEO of The Hackett Group, Inc., opened the 2016 North American Best Practices Conference with a discussion of how digital transformation requires companies to be even more agile and rethink the way they're doing business. Watch Video

In closing remarks, David Dungan, chief operating officer of The Hackett Group, Inc., reflects on business developments of recent years and encourages delegates at the 2016 North American Best Practices Conference to embrace the opportunities of what is not just a digital transformation, but a "digital revolution." Watch Video

Hackett Performance Exchange™

Performance StudiesWhere does your organization stand on its journey to operational excellence? Do you know which process improvement actions could have the greatest impact on performance today? The Hackett Group's Performance Exchange™ can help. Learn More

Performance Studies

Performance StudiesThe Hackett Group has created new measurement offerings to identify top performance at the business process level. These studies collect data about staffing, costs, transactional volumes and best practice utilization for each process. These studies can give you some comparative insights on your own company's performance versus top performance and will help you select the improvement initiatives that will deliver maximum benefits. Learn More