Certified GBS Professionals

The Certified Global Business Services Professionals program is a life-long learning and accreditation curriculum developed in collaboration with CIMA. Learn More

The Working Capitalist

Working capital or cash flow performance is often seen as a measure of a company's operating health. This issue of The Working Capitalist will help you assess and improve the health of your... Learn More

Best Practices

Business best practices, as defined by The Hackett Group, are proven, repeatable, documented techniques that deliver measurable business performance management improvements. Executives look to business best practices benchmarking to help them speed their progress toward enterprise performance management improvement, and to guide them around pitfalls that might otherwise slow or even halt their initiatives. Learn More

Hackett in the News

Wall Street Journal , "New Back-Office Tech Can Be a Merger's Best Friend,"

Ability to smoothly integrate a company that relies on a different software system contributes to a deal's success. Featuring data from The Hackett Group and insights from Hackett's Tom Willman. (sub required)

September 6, 2016

Supply Chain Digest, "Supply Chain News: Inventory Management by Retail Category: We Aggregate Inventory Turns Across More than a Dozen Retail Sectors,"

Based on data from the annual working capital survey of REL, a division of The Hackett Group.

August 25, 2016

Global Banking and Finance Review (UK/Global), "Who should collect your cash?"

How to develop an effective cash collection process. A bylined article by The Hackett Group's Lucie Luangrath (Page 90).

August 24, 2016

Treasury & Risk, "How to Combat Deterioration in Working Capital Performance,"

With interest rates at record lows, companies have been meeting funding needs through borrowing, according to new working capital research from REL, a division of The Hackett Group. Now's the time to boost working capital performance, before debt becomes more expensive.

August 18, 2016

Supply Chain Brain, "Cheap Money is no Replacement for Working Capital,"

There's no lack of creative options for managing cash in the supply chain today. So why aren't more companies taking advantage of them? A new survey by REL, a division of The Hackett Group, Inc., suggests that companies are ignoring significant opportunities for optimizing working capital, especially when it comes to collections, payables and inventory management.

August 15, 2016

Featured Videos

Digital Transformation is Here

Ted A. Fernandez, chairman and CEO of The Hackett Group, Inc., opened the 2016 North American Best Practices Conference with a discussion of how digital transformation requires companies to be even more agile and rethink the way they're doing business. Watch Video

In closing remarks, David Dungan, chief operating officer of The Hackett Group, Inc., reflects on business developments of recent years and encourages delegates at the 2016 North American Best Practices Conference to embrace the opportunities of what is not just a digital transformation, but a "digital revolution." Watch Video

Hackett Performance Exchange™

Performance StudiesWhere does your organization stand on its journey to operational excellence? Do you know which process improvement actions could have the greatest impact on performance today? The Hackett Group's Performance Exchange™ can help. Learn More

Performance Studies

Performance StudiesThe Hackett Group has created new measurement offerings to identify top performance at the business process level. These studies collect data about staffing, costs, transactional volumes and best practice utilization for each process. These studies can give you some comparative insights on your own company's performance versus top performance and will help you select the improvement initiatives that will deliver maximum benefits. Learn More