2014 Best Practices Conference

Featured Research Papers

Key Issues in 2014

The Hackett Group's annual key issues study, representing a diverse set of businesses and executive viewpoints, identified major issues shaping the executive agenda in 2014.

Hackett Performance Exchange™

Performance StudiesWhere does your organization stand on its journey to operational excellence? Do you know which process improvement actions could have the greatest impact on performance today? The Hackett Group's Performance Exchange™ can help. Learn More

Best Practices

Business best practices, as defined by The Hackett Group, are proven, repeatable, documented techniques that deliver measurable business performance management improvements. Executives look to business best practices benchmarking to help them speed their progress toward enterprise performance management improvement, and to guide them around pitfalls that might otherwise slow or even halt their initiatives. Learn More

Hackett Technology Solutions

Hackett Technology Solutions, enables clients to optimize performance in major business areas and maximize returns on their technology investments across the enterprise. Whether it is assessing your current performance, implementing process improvements, optimizing your enterprise-wide system or applying technology solutions to business performance issues, our consultants can lead your company to breakthrough performance improvements and significant costs savings. Learn More

Hackett in the News

FD Gameplan (UK), Benchmarking Working Capital: Objectivity Matters, REL Consultancy

FDs are increasingly using scorecards and key performance indicators (KPIs) to benchmark their company's working capital performance internally - and the benefits are clear. Peer-to-peer benchmarking is another valuable tool for finance professionals looking to achieve working capital optimisation, says Guy Cabeke, Associate Principal at REL Consultancy, a division of The Hackett Group.

March 05, 2014

Globalbankingandfinance.com (UK), "Driving more predictable cash flow,"

REL Consultancy, a division of The Hackett Group, standardizes collection and introduces dynamic credit risk processes to produce significant and sustainable gains in accounts receivable performance for Lennox International - while revenues continue to grow.

January 14, 2014

Sourcing Innovation, "8 Key Design Considerations for Optimizing Your Demand Planning Process: Part II"

Guest Blog post by The Hackett Group's Josh Peacher. "In the first installment, we focused on defining the 4 basic design considerations for optimizing your organization's demand planning process. These considerations included: utilization of time series forecasting and exception management to drive a base forecast; selecting the right software tool for your business; identifying a set of core metrics and KPIs that help to identify opportunities and drive accountability..."

December 30, 2013

Featured Videos

2013 Best Practices Conference

Insights and perspectives from prior conferences. Watch Video

FedEx Tech Connect

Learn how Jay Cofield, Vice President of FedEx Tech Connect, is using the Hackett Performance Exchange™ to drive improvement. Watch Video

NASDAQ Opening Bell

Ted A. Fernandez, Chairman and CEO of The Hackett Group, Inc., presides over the NASDAQ Stock Market opening bell to celebrate the company's rebranding as The Hackett Group (HCKT).
Watch Video

Performance Studies

Performance StudiesThe Hackett Group has created new measurement offerings to identify top performance at the business process level. These studies collect data about staffing, costs, transactional volumes and best practice utilization for each process. These studies can give you some comparative insights on your own company's performance versus top performance and will help you select the improvement initiatives that will deliver maximum benefits. Learn More