Certified GBS Professionals

The Certified Global Business Services Professionals program is a life-long learning and accreditation curriculum developed in collaboration with CIMA. Learn More

2017 Best Practices Conference - Register Today

The Working Capitalist

Our working capital surveys of nearly 2,000 companies in the US and Europe illustrate the difficulty of achieving sustained improvement in working capital performance. Learn More

Best Practices

Business best practices, as defined by The Hackett Group, are proven, repeatable, documented techniques that deliver measurable business performance management improvements. Executives look to business best practices benchmarking to help them speed their progress toward enterprise performance management improvement, and to guide them around pitfalls that might otherwise slow or even halt their initiatives. Learn More

Hackett in the News

AFP Webinar, "How FP&A Can Be a Better Business Partner,"

With The Hackett Group's Steven Elliot. FP&A is increasingly playing the role of a business partner, helping drive smarter decisions and improving organizational performance. To do it effectively, it needs to have three key components: a strong collaborative relationship with the operations, enabling technology and the right organizational structure.

December 15, 2016

CFO Webcast, "Enabling Growth w Technology,"

With The Hackett Group's Allan Frank Senior finance leaders recognize the importance of collaborating with their counterparts in IT. The clearest indication of this trend is the priority finance executives place not only on automating activities in the realm of finance, such as the financial close, but also applying technological advances, such as those in predictive analytics, throughout their entire organizations.

December 8, 2016

Beschaffung aktuell (DACH), "Professional Training for GBS-Organizations"

In German. The 3-level learning program for personnel and executives of Shared Service Center (SSC) and Global Business Services (GBS) offered by The Hackett Group and the Chartered Institute of Management Accountants (CIMA) now is completed.

December 7, 2016

Featured Videos

Digital Transformation is Here

Ted A. Fernandez, chairman and CEO of The Hackett Group, Inc., opened the 2016 North American Best Practices Conference with a discussion of how digital transformation requires companies to be even more agile and rethink the way they're doing business. Watch Video

In closing remarks, David Dungan, chief operating officer of The Hackett Group, Inc., reflects on business developments of recent years and encourages delegates at the 2016 North American Best Practices Conference to embrace the opportunities of what is not just a digital transformation, but a "digital revolution." Watch Video

Hackett Performance Exchange™

Performance StudiesWhere does your organization stand on its journey to operational excellence? Do you know which process improvement actions could have the greatest impact on performance today? The Hackett Group's Performance Exchange™ can help. Learn More

Performance Studies

Performance StudiesThe Hackett Group has created new measurement offerings to identify top performance at the business process level. These studies collect data about staffing, costs, transactional volumes and best practice utilization for each process. These studies can give you some comparative insights on your own company's performance versus top performance and will help you select the improvement initiatives that will deliver maximum benefits. Learn More