Certified GBS Professionals

The Certified Global Business Services Professionals program is a life-long learning and accreditation curriculum developed in collaboration with CIMA. Learn More

The Working Capitalist

Working capital or cash flow performance is often seen as a measure of a company's operating health. This issue of The Working Capitalist will help you assess and improve the health of your working capital practices, with special emphasis on making the cash collections process more effective and contracting sensibly to enable strong cash flow. Learn More

Best Practices

Business best practices, as defined by The Hackett Group, are proven, repeatable, documented techniques that deliver measurable business performance management improvements. Executives look to business best practices benchmarking to help them speed their progress toward enterprise performance management improvement, and to guide them around pitfalls that might otherwise slow or even halt their initiatives. Learn More

Hackett in the News

Financial Management News, "EPM: How Corporate Finance Benefits,"

A video interview with The Hackett Group's Sherri Liao covering highlights from The Hackett Group's Enterprise Performance Management Book of Numbers research.

March 25, 2016

Wall Street Journal, "The Big Number,"

2.7% - Projected average head-count decline in corporate-finance departments this year. Companies may be generating increasing amounts of cash, but the people holding the purse strings aren't reaping the benefits.

March 21, 2016

Technik & Einkauf (online) (DACH), "Procurement 2016: Strengthening of Strategic Business Partnership in Spite of Cost Reduction"

In German. Procurement Managers expect for 2016 only minor increases in their budgets (1.1 percent) and staff (2.2 percent) and will reduce costs. Even so they plan to strengthen procurement's role to strategic procurement and business partnership. Technik & Einkauf, one of Dach's leading procurement magazines, publishes Hackett's press release on Key Issues Procurement 2016.

March 21, 2016

Supply Management, "Earning trust top focus for procurement in 2015 - Hackett Group,"

Most procurement departments are expecting limited budget growth over the next year and will need to restrict transformational projects to a select few initiatives, according to the Hackett Group.

March 19, 2016

Featured Videos

Digital Transformation is Here

Ted A. Fernandez, chairman and CEO of The Hackett Group, Inc., opened the 2016 North American Best Practices Conference with a discussion of how digital transformation requires companies to be even more agile and rethink the way they're doing business. Watch Video

In closing remarks, David Dungan, chief operating officer of The Hackett Group, Inc., reflects on business developments of recent years and encourages delegates at the 2016 North American Best Practices Conference to embrace the opportunities of what is not just a digital transformation, but a "digital revolution." Watch Video

Hackett Performance Exchange™

Performance StudiesWhere does your organization stand on its journey to operational excellence? Do you know which process improvement actions could have the greatest impact on performance today? The Hackett Group's Performance Exchange™ can help. Learn More

Performance Studies

Performance StudiesThe Hackett Group has created new measurement offerings to identify top performance at the business process level. These studies collect data about staffing, costs, transactional volumes and best practice utilization for each process. These studies can give you some comparative insights on your own company's performance versus top performance and will help you select the improvement initiatives that will deliver maximum benefits. Learn More