Certified GBS Professionals

The Certified Global Business Services Professionals program is a life-long learning and accreditation curriculum developed in collaboration with CIMA. Learn More

The Working Capitalist

Working capital or cash flow performance is often seen as a measure of a company's operating health. This issue of The Working Capitalist will help you assess and improve the health of your... Learn More

Best Practices

Business best practices, as defined by The Hackett Group, are proven, repeatable, documented techniques that deliver measurable business performance management improvements. Executives look to business best practices benchmarking to help them speed their progress toward enterprise performance management improvement, and to guide them around pitfalls that might otherwise slow or even halt their initiatives. Learn More

Hackett in the News

Bloomberg Radio, " Kellogg's and Zero-Based Budgeting"

Kellogg's beat third quarter earnings estimates after cost cutting helped it to overcome slow sales. Zero-based budgeting was one key to reducing spending. The Hackett Group's Sherri Liao offers insights on how zero-based budgeting can give managers a more realistic look at spending needs. © 2016 Bloomberg L.P. All rights reserved. Used with permission.

November 19, 2016

Supply Chain Digest, "Supply Chain News: To Outperform, Procurement Organizations Must Add More Value, Embrace Digital Transformation,"

The procurement discipline has made major strides over the last decade, but a changing environment means most must continue to transform their organizations to keep their seat at the corporate executive level. That is part of the message from a new report from The Hackett Group on priorities for procurement (Five Imperatives for Creating Greater Procurement Agility).

October 25, 2016

HR Dive, "5 reasons why top HR departments are spending less, succeeding more,"

The world's top HR departments, as defined by The Hackett Group, are embracing digital and improving their use of analytics, leading to a 23% reduction in spending per employee and operating with 32% fewer staff members compared to "typical companies," a new report reveals.

October 14, 2016

Procurement & Supply Australasia, "Hackett Research: World-Class Procurement Organisations Embrace Digital Transformation,"

The Hackett Group has released new procurement research; annual analysis benchmark data to identify how world-class procurement organizations achieve greater efficiency and effectiveness than their peers. This year's analysis spotlights how top procurement organizations use digital business transformation to improve performance.

October 8, 2016

Supply & Demand Chain Executive, "GLOBAL SCM: Integrated Business Planning: Making Planning a Strategic Differentiator,"

A bylined article by The Hackett Group's Hanna Hamburger, Andrew Soss, and Carl Foss.

September 30, 2016

Featured Videos

Digital Transformation is Here

Ted A. Fernandez, chairman and CEO of The Hackett Group, Inc., opened the 2016 North American Best Practices Conference with a discussion of how digital transformation requires companies to be even more agile and rethink the way they're doing business. Watch Video

In closing remarks, David Dungan, chief operating officer of The Hackett Group, Inc., reflects on business developments of recent years and encourages delegates at the 2016 North American Best Practices Conference to embrace the opportunities of what is not just a digital transformation, but a "digital revolution." Watch Video

Hackett Performance Exchange™

Performance StudiesWhere does your organization stand on its journey to operational excellence? Do you know which process improvement actions could have the greatest impact on performance today? The Hackett Group's Performance Exchange™ can help. Learn More

Performance Studies

Performance StudiesThe Hackett Group has created new measurement offerings to identify top performance at the business process level. These studies collect data about staffing, costs, transactional volumes and best practice utilization for each process. These studies can give you some comparative insights on your own company's performance versus top performance and will help you select the improvement initiatives that will deliver maximum benefits. Learn More