Despite the volatility and uncertainty of the past several years, adoption of leveraged services models has steadily increased and the scale and scope of global business services (GBS) operations have expanded globally. Learn More
Where does your organization stand on its journey to operational excellence? Do you know which process improvement actions could have the greatest impact on performance today? The Hackett Group's Performance Exchange™ can help. Learn More
Business best practices, as defined by The Hackett Group, are proven, repeatable, documented techniques that deliver measurable business performance management improvements. Executives look to business best practices benchmarking to help them speed their progress toward enterprise performance management improvement, and to guide them around pitfalls that might otherwise slow or even halt their initiatives. Learn More
Hackett Technology Solutions, enables clients to optimize performance in major business areas and maximize returns on their technology investments across the enterprise. Whether it is assessing your current performance, implementing process improvements, optimizing your enterprise-wide system or applying technology solutions to business performance issues, our consultants can lead your company to breakthrough performance improvements and significant costs savings. Learn More
November 6, 2014
October 21, 2014
September 16, 2014
Other than changes to the organization structure, there are five things that we believe Procurement can quickly do to improve internal customer perception and exceed internal customer requirements.
December 9, 2014
This Webcast discusses the benefits of forming and strengthening a strategic partnership between finance and IT. Featuring Jim O'Connor, The Hackett Group's Global Advisory Practice Leader.
December 8, 2014
Q&A with The Hackett Group EPM Transformation Principal Jason Balogh.
December 5, 2014
The top corporate finance departments of large companies provide up to $51 million in cost savings annually and deliver services at costs that are 46 percent lower than peers, but their greatest benefit is the value-added resources those savings can now support, according to a recently released study by the Hackett Group.
December 1, 2014
Learn how Jay Cofield, Vice President of FedEx Tech Connect, is using the Hackett Performance Exchange™ to drive improvement. Watch Video
The Hackett Group has created new measurement offerings to identify top performance at the business process level. These studies collect data about staffing, costs, transactional volumes and best practice utilization for each process. These studies can give you some comparative insights on your own company's performance versus top performance and will help you select the improvement initiatives that will deliver maximum benefits. Learn More