Benchmarking Insights

Selected:
Customer-to-Cash Solutions Provider Research: Cash Application, Collections and Dispute Management
Research

Customer-to-Cash Solutions Provider Research: Cash Application, Collections and Dispute Management

Modern customer-to-cash (C2C) platforms deliver dramatically superior value realization compared to legacy applications, including significantly more “hands-free” transaction processing, 10x…
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Customer-to-Cash Solutions Provider Research
Research

Customer-to-Cash Solutions Provider Research

The full 70-page version of the research is available for purchase. It includes an array of metrics detailing peer, media,…
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2023 Digital Awards Program Overview
Research

2023 Digital Awards Program Overview

For details about the awards and award categories, please download the Program Overview in its entirety before completing your application…
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2023 Enterprise Key Issues Research
Podcast

2023 Enterprise Key Issues Research

What priorities and challenges do companies expect to face in 2023? A discussion of findings from our 2023 Enterprise Key…
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2022 North American and European SG&A Scorecard – Research Overview
Podcast

2022 North American and European SG&A Scorecard – Research Overview

A discussion of findings from our first-ever SG&A scorecard research for North America and Europe, detailing how companies have cut…
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Finance’s Role in the New ESG Agenda – Measurement Reporting and More
Podcast

Finance’s Role in the New ESG Agenda – Measurement Reporting and More

The Hackett Group Director John O’Mahony and Director Stephen Ferguson discuss the role finance is likely to play as companies…
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SG&A expenses, cost optimization
Research

SG&A Cost Management: 2022 Best Companies in Europe

The 2022 European SG&A Study and Scorecard calculates the selling, general and administrative (SG&A) expenses as a percentage of revenue…
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Business Benchmarking: Cost Reduction Report
Research

SG&A Cost Management: 2022 Best Companies in North America

The 2022 North American SG&A Study and Scorecard calculates the selling, general and administrative (SG&A) expenses as a percentage of…
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Cost Optimization Playbook
Video

Cost Optimization Playbook

Taking a Strategic Approach to Sustaining Enterprise Cost Optimization: With the right approach and steps to delivering sustainable enterprise cost…
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2022 Digital World Class™ Finance
Podcast

2022 Digital World Class™ Finance

A discussion of our 2022 Digital World Class Finance research findings with Principal & Global Finance Advisory Leader Jim O’Connor…
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2022 Digital World Class™ Procurement
Podcast

2022 Digital World Class™ Procurement

The Hackett Group Global Communications Director Gary Baker talks with Principal, Procurement Advisory Kurt Albertson and Associate Principal, Procurement Advisory…
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2022 Digital World Class™ Technology
Podcast

2022 Digital World Class™ Technology

Senior Director and Technology Research Advisor Rick Pastore and Principal and Technology Transformation Practice Leader Mike Spires discuss key findings…
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