Application Managed Services
Optimize your enterprise applications. Accelerate your business.
Modern cloud operating environments provide a key platform for agility and growth. However, the added complexity of managing and maintaining the many variations of today’s operating environment can strain internal technology resources.
Our Application Managed Services team delivers world-class capabilities, customized for your operations and needs. Drawing on deep cloud functional and technical skills, as well as expertise across a wide array of enterprise applications, we keep vital applications – and businesses – running optimally 24/7/365.
Whether your applications are in the cloud or on-premises – or, as is the case with many organizations, an evolving combination of both – we work as an extension of your team to maintain a stable, high-performing environment with a predictable cost structure.
24x7 proactive database monitoring and corrective action, Remote application and database administration, Cloud migrations, Back-up and recovery, Disaster planning, Performance tuning and upgrades.
Remote functional support, Configuration, Documentation, Training, Implementation, Break/fix.
Development and enhancements, Technical break/fix support, Technical training, Third-party integrations.
Private cloud hosting services for:
Enterprise business solutions, Databases, New project and production environments.
Payroll as a service:
Regular and off-cycle processing services, Interface with your payroll software vendor.
What Makes the Difference?
Highly flexible services: We tailor our services and contract arrangements to your particular business needs, operations and requirements. We can provide both on- and offshore service models, as well as a dedicated managed services team if appropriate.
Up-to-date product knowledge: Through The Hackett Group’s technology partnerships and alliances, our team maintains current certifications and has access to the latest vendor resources and training.
Thought leadership: We bring more to the table than the ability to configure and manage applications. We come ready to contribute innovative ideas, best practices, and industry expertise that can help you maximize the value of your technology investment.
Proven processes: Our rigorous service methodologies, built by our own consultants based on their experience in a wide array of technology environments, ensure proven and reliable call management and control processes.
End-to-end support: Combining managed services with The Hackett Group’s consulting and implementation capabilities enables us to provide continuous support – from initial solution design through ongoing operations.