The Hackett Institute
Professional development and certification programsCurriculums are based on The Hackett Group's proven experience and unmatched intellectual property derived from our Best Practices Intelligence Center™. Professionals learn how to apply Hackett-Certified™ Best Practices to achieve world-class performance.
Certify your employees’ knowledge
Our certification programs allow business professionals to develop fundamental knowledge and operationalize career mobility, both upward and laterally. Our flagship offerings include the Certified Enterprise Analytics Professionals and the Certified GBS Professionals programs.
Training in emerging and specialized disciplines
Our master class programs are stand-alone courses in emerging and specialized disciplines. Curriculums are designed by experts with practical, hands-on experience. Topics include performance improvement, Digital GBS foundations, customer service management and robotic process automation (RPA).
We are currently enrolling students in our RPA Training Program.
Training designed to drive your smart automation strategy
Dynamic, flexible learning on demand
We make learning easy, flexible and accessible to optimize the time of your professionals. Courses are delivered via a dynamic online platform that integrates multimedia elements and allows for a self-guided pace. Learning activities are practical and thought-provoking. Turnkey training solutions include ready-to-use bundled solutions, while still allowing options for customization.Work with Us
The Hackett Institute Brochure
Professional certifications from The Hackett Institute are designed to enhance the knowledge and capabilities of business professionals and, by extension, their organizations – helping them to apply Hackett-Certified™ best practices to achieve world-class performance and competitive edge.Download Now
Key Imperatives for GBS Talent Management in the Digital Era
Digital transformation is forcing global business services (GBS) organizations to consider a new talent management strategy.Download Now
The Digital Transformation GBS Talent Imperative
In the digital era, the global business services (GBS) talent profile is significantly changing. Executives must address the digital skills gap to optimize their digital transformation success and save up to $82M.Download Now
Closing the Enterprise Analytics Talent Gap
Data is the new raw material of economic value for organizations. The ability to harness it for business insights plays a growing role in driving profits, and creating competitive advantage.Download Now
The World-Class Performance Advantage
Early gains in efficiency and effectiveness can self-fund projects, create a culture of success and establish a foundation for more slow-moving but significant gains down the line.Download Now