Are You Maximizing the Improvement Potential?
Top performers in the use of ITO (IT outsourcing) and BPO (business process outsourcing) report initial improvements in the 8% to 16% range for six key measures of efficiency and effectiveness, along with average annual recurring improvements in the 12% to 20% range. Peers, on the other hand, see improvements of 5% or less in most areas.
How do top performers maximize improvement potential?
One way that top performers drive greater value is by integrating outsourcing strategy with process transformation.
As your outsourcing consulting partner for every stage of the process, we can:
Five Opportunities to Drive Greater Value From Your Outsourcing Contract
While business process outsourcing can deliver significant benefits in efficiency and cost reduction, there can also be challenges and pitfalls associated with outsourcing. For enterprises considering outsourcing, partnering with the right outsourcing consulting firm can help to ensure that they yield the desired benefits.
Our outsourcing consulting experience spans all business functions and domains
What makes the difference?
We aim to optimize process performance rather than simply getting the best price.
Most outsourcing arrangements focus on static service levels over time. We strive to build innovation and continuous process improvement into our clients’ outsourcing contracts.
We leverage our renowned benchmarking and business best practices database to target measurable improvements in process efficiency and effectiveness.
We combine deep sourcing strategy and implementation experience with complementary expertise in process transformation and core business functions. We have advised on hundreds of transactions, with billions of spend in the past five years.
The Hackett Group is proud to announce that it has won a place on the IAOP’s 2022 Global Outsourcing 100 list in the Advisor category. The list recognizes the world’s best outsourcing service providers and advisors. www.iaop.org.