IT Strategy: From Cost-Centric to Source of Added Value

Today’s environment requires new, agile and differentiated approaches to IT operations and the ability to work as a proactive, collaborative business partner. Yet most IT functions remain largely focused on cost optimization rather than enabling enterprise growth goals and increasing value.


The greatest opportunity for IT organizations to improve efficiency is in “build” processes. World-class IT organizations allocate a greater share of their budget to higher-value “build” activities because they contribute more to improving business processes.

Accelerate your journey toward world-class performance

Based on our extensive research of world-class enterprises, we understand what it takes to establish and sustain value-producing IT operations and global business services (shared services). We view IT organizations as strategic enablers of enterprise performance. And we apply that perspective as we work with IT functions at many of the world’s leading organizations to define and measure their contributions and raise their capabilities, performance and – ultimately – value.

What makes the difference?

Our IT strategy consulting services cover the entire spectrum of IT processes. We can address any of the strategic and operational dimensions that impact performance, such as organizational design – including IT outsourcing decisions, process improvement, technology enablement, information requirements, IT costs, and skills and talents. We can provide the right combination of capabilities, resources and approach to help you identify and adopt world-class capabilities and deliver maximum value from your IT function:

Our clients deliver value through the ability to:

  • Reduce costs and redirect savings to higher-value activities
  • Identify and mitigate business risks
  • Collaborate in new and more effective ways with customers and suppliers
  • Meet enterprise objectives for driving and achieving profitable growth