Research Insights


The AI Procurement Performance Gap

The AI Procurement Performance Gap

AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…

A New Organizational Capability Gap Is Emerging

A New Organizational Capability Gap Is Emerging

Chief human resources officers (CHROs) have the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows…

2026 Candidate Fraud Quick Poll Results

2026 Candidate Fraud Quick Poll Results

Candidate fraud is becoming a growing concern for talent acquisition leaders. The rise of AI-assisted interviews, falsified credentials and identity…

AI World Class Finance

As SG&A Pressure Mounts, a 75% AI Performance Gap Is Emerging

Finance has the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows organizations redesigning work around…

The Process Mining Value Gap

The Process Mining Value Gap

Process mining provides unprecedented visibility into how work gets done. But many organizations now face a new challenge: hundreds of…

AI in FP&A: From Reporting Burden to Decision Advantage

AI in FP&A: From Reporting Burden to Decision Advantage

Most financial planning and analysis (FP&A) teams still spend more time assembling data and not enough time on decisions. Leading…

2026 Supply Chain Key Issues

2026 Supply Chain Key Issues

AI is delivering measurable supply chain results – but few organizations are scaling impact. Learn how leaders move beyond pilots…

2026 human resources key issues including workforce transformation, talent strategy, and AI adoption

2026 HR Key Issues

HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…

2026 global business services key issues focused on operating model and value creation

2026 GBS Key Issues

GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…

2026 procurement key issues covering cost optimization, digital sourcing, and resilience

2026 Procurement Key Issues

Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…

2026 finance key issues including finance transformation, analytics, and automation

2026 Finance Key Issues

Finance leaders are turning AI into results in 2026. Discover how top organizations are improving performance as AI reshapes the…

2026 technology key issues including AI, cloud modernization, and cybersecurity

2026 Technology Key Issues

The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…

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