Article Insights
How AI Turns Integrated Business Planning (IBP) Into a C-Suite Imperative
Executives responsible for supply chain management face a planning environment unlike any in recent history. Supply chains remain vulnerable to…
The AI Organizational Capability Gap
A new organizational capability gap is emerging between organizations that redesign hire-to-retire around artificial intelligence (AI) and those that simply…
Close the Enterprise AI Performance Gap
Enterprise AI adoption began with experimentation and deployment. It will increasingly be defined by enterprise performance. Organizations that apply AI…
Beyond CLM: Why Third-Party Risk and Contract Management Must Operate as One
Contract management and supplier management are critical aspects of the source-to-pay (S2P) process, and there is significant overlap between the…
The AI Enterprise Performance Gap
For decades, organizations competed through products, markets and scale. Increasingly, they will compete through operating performance. Leading organizations are redesigning…
Making AI Pay Off in Finance
At a recent executive roundtable hosted by The Hackett Group® in London, senior finance executives from a cross-section of industries…
With Orchestration it’s What’s on the Inside That Counts
While working with buy-side clients who are making procurement tech-selection decisions, most of the inquiries we receive are about the…
How Procurement Analytics Needs to Work – From Visibility to Orientation
Procurement analytics has reached a level of maturity that would have been difficult to imagine even a few years ago.…
Supplier Management as a Continuous Signal
Supplier management exposes the same design trade-off as earlier execution layers: platforms still treat suppliers as static records even when…
Payment Execution and Cash Discipline – From Paying Correctly to Paying
Payment execution is often treated as the mechanical conclusion of procure-to-pay (P2P). Once an invoice is approved and posted, payment…
Invoice Processing Maturity – From Automation Rates to Exception Economics
Organizations track touchless processing rates, straight-through processing percentages, cycle times and cost per invoice to gauge progress. These metrics are…
AI Agents and a Real-Life Business Use Case
Procurement has often been considered ahead of the curve in testing and implementing digital solutions to streamline operations, enforce compliance…