Article Insights
Revealing the ‘50 to Know,’ ‘50 to Watch,’ ‘Future 5’ Start-Ups and ‘Hall of Fame’ Procurement Provider Lists for 2025-2026
Each year, our analysts, rigorously assess the capabilities of procurement technology solutions across market sectors to arrive at a list…
How to Measure Whether AP Automation Is Really Working at Scale
Most AP teams know how to measure efficiency. They track invoices per FTE, cost per invoice, cycle time, straight-through processing…
Why AP Automation Has Early Wins but Falters at Scale – New Series
Accounts payable (AP) automation has a familiar trajectory. In its first phase, it delivers fast, visible wins. Invoice capture improves.…
Why AP Automation Stops Creating Value at Scale
As part of our investigation into why early accounts payable (AP) automation wins do not translate into gains at scale,…
AI in Procure-to-Pay (Part 6): What This Means for Practitioners and Platform Builders
The changes described across this series do not point to a sudden transformation of procure-to-pay (P2P) platforms. They point to…
AI in Procure-to-Pay (Part 5): Capabilities Emerging at the Edge of P2P Platforms
Despite the structural constraints outlined in the previous article, early capability patterns are beginning to emerge across parts of the…
AI in Procure-to-Pay (Part 4): Structural Constraints Holding Back P2P Platforms
When AI add-ons stop changing outcomes in procure to pay (P2P), it is tempting to blame model quality, data volume…
AI in Procure-to-Pay (Part 3): Where AI Additions Stop Changing Outcomes in P2P
After the initial gains delivered by AI – read What AI has genuinely improved so far in P2P platforms – many procure-to-pay (P2P) platforms…
Why “Whose Agents Are Better?” Is Not the Right Question to Ask
Given the evolving solution provider landscape and the growing number of methods for integrating AI across platforms, organizations interested in…
AI in Procure-to-Pay (Part 2): What AI Has Genuinely Improved So Far in P2P Platforms
Despite the structural limits outlined in our first article actually changing in the era of AI, artificial intelligence has delivered real and defensible…
AI in Procure-to-Pay (Part 1): How P2P Platforms Are Actually Changing in the Era of AI
Procure-to-pay (P2P) platforms are widely seen as being transformed by artificial intelligence. In practice, the change is uneven and bounded…
Category Management’s Role in an Ultra VUCA World
Our recent research into Category Management (CatMan) has looked at the strategies CatMan practitioners need to employ and the ways technology can…