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Business Process Outsourcing: Are You Getting Full Value From Your Outsourcing Partnerships?

In any outsourcing partnership, it’s tempting to think that once the contract is signed, the heavy lifting is done. After…

Data Drives Digital World Class: Finance Must Drive Data Quality To Thrive as a World-Class Organization

For decades, The Hackett Group® has analyzed the efficiency and effectiveness of finance functions, how their performance relates to world-class…

2022 Promises to Be Another Challenging Year for HR Organizations

HR organizations have full plates. So, what else is new? After nearly two years of helping organizations steer through complex…

The Future of Data Analytics

Not too long ago, data collection was largely seen as a corporate chore, often required by law or policy, but…

The Great Resignation Calls For A Big Reset

The talent world has turned upside down since Covid hit. A flood of people leaving companies, record numbers of job…

The Hypocrisy of Project Demand Management

Everyone knows that demand management is the Achilles Heel of technology organizations (IT). If you can’t rationalize business demand for…

Six Levers for Digital World Class Information Technology Performance

Business leaders have been counting on technology and digital transformation to accelerate performance improvement. But how high can you reasonably…

Six Levers for Digital World Class Human Resources Performance

Human resources (HR) leaders have been counting on technology and digital transformation to accelerate performance improvement. But how high can…

Six Levers for Digital World Class Procurement Performance

Procurement leaders have been counting on technology and digital transformation to accelerate performance improvement. But how high can you reasonably…

Six Levers for Digital World Class Finance Performance

Finance leaders have been counting on technology and digital transformation to accelerate performance improvement. But how high can you reasonably…

Don’t Squander This Golden Opportunity To Improve Your Work Model

“This is a once-in-a-lifetime opportunity to rethink what’s the nature of work and what’s the nature of the office, and…

Why is Technology So Lousy at Innovation

Minus fifty-six (-56). That is the net promoter score that stakeholders give their technology organizations for innovation effectiveness. This is…

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