Insights


2026 European SG&A Cost Study and Scorecard

SG&A Has Reached a Tipping Point

Selling, general and administrative (SG&A) costs have reached a five-year high across Europe’s largest companies. Even with stronger revenue growth,…

2026 North American SG&A Cost Study and Scorecard

Revenue Is Growing. SG&A Costs Are Growing Faster.

SG&A costs have outpaced revenue growth for five consecutive years at North America’s largest companies. Even organizations improving selling, general…

AI Solution Providers: 2026 Trends, Capabilities and Strategic Insights – Summary Report

AI Solution Providers: 2026 Trends, Capabilities and Strategic Insights – Summary Report

Artificial intelligence (AI) capabilities are advancing faster than most organizations can assess, making it difficult to separate market momentum from…

AI Solution Providers: 2026 Trends, Capabilities and Strategic Insights – Full Report

AI Solution Providers: 2026 Trends, Capabilities and Strategic Insights – Full Report

Artificial intelligence (AI) is reshaping enterprise software, services and operating models at an unprecedented pace – but most organizations still…

The AI Procurement Performance Gap

The AI Procurement Performance Gap

AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…

AI World Class Human Resources

A New Organizational Capability Gap Is Emerging

Chief human resources officers (CHROs) have the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows…

2026 Candidate Fraud Quick Poll Results

2026 Candidate Fraud Quick Poll Results

Candidate fraud is becoming a growing concern for talent acquisition leaders. The rise of AI-assisted interviews, falsified credentials and identity…

AI World Class Finance

As SG&A Pressure Mounts, a 75% AI Performance Gap Is Emerging

Finance has the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows organizations redesigning work around…

The Process Mining Value Gap

The Process Mining Value Gap

Process mining provides unprecedented visibility into how work gets done. But many organizations now face a new challenge: hundreds of…

Benchmarking in the AI Age: What Matters Now

Benchmarking in the AI Age: What Matters Now

How is benchmarking evolving in the AI era, and how are leading organizations using it to set sharper targets, prioritize…

Hackett AI XPLR Video

Discover Your Gen AI Potential With Hackett AI XPLR™

Discover the power of Gen AI to digitally transform your operations and achieve quantifiable, breakthrough results.

NASDAQ Opening Bell

NASDAQ Opening Bell

November 15, 2024 – In honor of the LeewayHertz acquisition, Ted Fernandez, Chairman and CEO of The Hackett Group®, rings…