Research
Bridging the Outsourcing Value Gap
Are you maximizing the value from your current outsourcing arrangements? Business process outsourcing (BPO) can deliver significant cost reductions, while…
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Outsourcing Insights
Podcast
Cargill – A Global Business Services Transformation Success Story
In this episode of the Business Excelleration® Podcast, The Hackett Group’s Senior Global Business Services Advisor Penny Weller talks with…
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Podcast
AI and the Enterprise
In this episode of the Business Excelleration® Podcast, what’s the role for artificial intelligence in today’s enterprise? Where should IT leaders…
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Podcast
Sustainable Procurement
In this episode of the Business Excelleration® Podcast, a discussion of the objectives, challenges and developments in the world of sustainable…
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Podcast
ChatGPT and the Enterprise
What are the actual opportunities and limitations for the use of ChatGPT in today’s enterprise? In this episode of the…
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Research
Five Opportunities to Drive Greater Value From Your Outsourcing Contract
While business process outsourcing can deliver significant benefits in efficiency and cost reduction, there can also be challenges and pitfalls…
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Podcast
Make or Buy – Deciding if and When to Outsource
The Hackett Group Managing Director, Advisory, Europe Martijn Geerling talks with Sourcing Transformation Practice Leader, Europe Jill Stabler and GBS…
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Blog
Business Process Outsourcing: Are You Getting Full Value From Your Outsourcing Partnerships?
In any outsourcing partnership, it’s tempting to think that once the contract is signed, the heavy lifting is done. After…
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Podcast
Reimagining GBS and Outsourcing – Next Generation Operating Models
The Hackett Group Principal David Ketchin talks with Associate Principal John Sheridan and Senior Director Hermann Waschefort about the role…
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Podcast
The Impact of Digital on Outsourcing
The Hackett Group Managing Director of Europe David Ketchin talks with Senior Director and Head of Sourcing for Europe Jill…
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