Outsourcing Insights

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Finance and Accounting Outsourcing Solution Provider Perspective – Summary Report
Research

Digital World Class Matrix™: Finance and Accounting Outsourcing Solution Provider Perspective – Summary Report

A newly released Digital World Class Matrix report: Finance and Accounting Outsourcing (FAO) Solution Provider Perspective analyzes and ranks 15…
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Finance and Accounting Outsourcing Solution Provider Perspective – Full Report
Research

Digital World Class Matrix™: Finance and Accounting Outsourcing Solution Provider Perspective – Full Report

The full version of the Finance and Accounting Outsourcing (FAO) Solution Provider Perspective research is available for purchase. The report…
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Bridging the Outsourcing Value Gap
Research

Bridging the Outsourcing Value Gap

Are you maximizing the value from your current outsourcing arrangements? Business process outsourcing (BPO) can deliver significant cost reductions, while…
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Podcast - Cargill – A Global Business Services Transformation Success Story
Podcast

Cargill – A Global Business Services Transformation Success Story

In this episode of the Business Excelleration® Podcast, The Hackett Group’s Senior Global Business Services Advisor Penny Weller talks with…
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Podcast - AI and the Enterprise
Podcast

AI and the Enterprise

In this episode of the Business Excelleration® Podcast, what’s the role for artificial intelligence in today’s enterprise? Where should IT leaders…
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Podcast - Sustainable Procurement
Podcast

Sustainable Procurement

In this episode of the Business Excelleration® Podcast, a discussion of the objectives, challenges and developments in the world of sustainable…
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Podcast - ChatGPT and the Enterprise
Podcast

ChatGPT and the Enterprise

What are the actual opportunities and limitations for the use of ChatGPT in today’s enterprise? In this episode of the…
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Five Opportunities to Drive Greater Value From Your Outsourcing Contract
Research

Five Opportunities to Drive Greater Value From Your Outsourcing Contract

While business process outsourcing can deliver significant benefits in efficiency and cost reduction, there can also be challenges and pitfalls…
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Make or Buy – Deciding if and When to Outsource
Podcast

Make or Buy – Deciding if and When to Outsource

The Hackett Group Managing Director, Advisory, Europe Martijn Geerling talks with Sourcing Transformation Practice Leader, Europe Jill Stabler and GBS…
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Blog

Business Process Outsourcing: Are You Getting Full Value From Your Outsourcing Partnerships?

In any outsourcing partnership, it’s tempting to think that once the contract is signed, the heavy lifting is done. After…
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Reimagining GBS and Outsourcing – Next Generation Operating Models
Podcast

Reimagining GBS and Outsourcing – Next Generation Operating Models

The Hackett Group Principal David Ketchin talks with Associate Principal John Sheridan and Senior Director Hermann Waschefort about the role…
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Podcast - The Impact of Digital on Outsourcing
Podcast

The Impact of Digital on Outsourcing

The Hackett Group Managing Director of Europe David Ketchin talks with Senior Director and Head of Sourcing for Europe Jill…
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