Outsourcing Insights


Finance Transformation at Pella

Finance Transformation at Pella

Season 5, Episode 10

How has Pella, one of the nation’s premier manufacturers of windows and doors, transformed its finance operations, creating one source…

Bridging the Outsourcing Value Gap

Bridging the Outsourcing Value Gap

9 Min Read

Shift your focus to look beyond initial labor cost reduction and extract additional value from an outsourcing contract through digital…

Digital World Class® Matrix: Finance and Accounting Outsourcing Solution Provider Perspective – Summary Report

Digital World Class® Matrix: Finance and Accounting Outsourcing Solution Provider Perspective – Summary Report

A newly released Digital World Class® Matrix: Finance and Accounting Outsourcing (FAO) Solution Provider Perspective analyzes and ranks 15 leading…

Digital World Class® Matrix: Finance and Accounting Outsourcing Solution Provider Perspective – Full Report

Digital World Class® Matrix: Finance and Accounting Outsourcing Solution Provider Perspective – Full Report

The full version of the Finance and Accounting Outsourcing (FAO) Solution Provider Perspective research is available for purchase. The report…

Bridging the Outsourcing Value Gap

Bridging the Outsourcing Value Gap

Are you maximizing the value from your current outsourcing arrangements? Business process outsourcing (BPO) can deliver significant cost reductions, while…

Podcast - Cargill – A Global Business Services Transformation Success Story

Cargill – A Global Business Services Transformation Success Story

Season 4, Episode 22

In this episode of the Business Excelleration™ Podcast, The Hackett Group’s Senior Global Business Services Advisor Penny Weller talks with…

Podcast - AI and the Enterprise

AI and the Enterprise

Season 4, Episode 21

In this episode of the Business Excelleration™ Podcast, what’s the role for artificial intelligence in today’s enterprise? Where should IT…

Podcast - Sustainable Procurement

Sustainable Procurement

Season 4, Episode 20

In this episode of the Business Excelleration™ Podcast, a discussion of the objectives, challenges and developments in the world of…

Podcast - ChatGPT and the Enterprise

ChatGPT and the Enterprise

Season 4, Episode 15

What are the actual opportunities and limitations for the use of ChatGPT in today’s enterprise? In this episode of the…

Five Opportunities to Drive Greater Value From Your Outsourcing Contract

Five Opportunities to Drive Greater Value From Your Outsourcing Contract

While business process outsourcing can deliver significant benefits in efficiency and cost reduction, there can also be challenges and pitfalls…

Make or Buy – Deciding if and When to Outsource

Make or Buy – Deciding if and When to Outsource

Season 3, Episode 18

The Hackett Group Managing Director, Advisory, Europe Martijn Geerling talks with Sourcing Transformation Practice Leader, Europe Jill Stabler and GBS…

Business Process Outsourcing: Are You Getting Full Value From Your Outsourcing Partnerships?

3 Min Read

In any outsourcing partnership, it’s tempting to think that once the contract is signed, the heavy lifting is done. After…

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