Bridging the Outsourcing Value Gap

Are you maximizing the value from your current outsourcing arrangements? Business process outsourcing (BPO) can deliver significant cost reductions, while other aspects of potential value – service quality, global delivery capabilities and innovation – become relegated to the back burner and often stay there.

Download The Hackett Group’s insightful eBook to learn:

Value gap between realized value versus the one promised in the sales process
Most important outsourcing value drivers – both current and anticipated
Why digital transformation has increased in importance in next-generation outsourcing contracts
Top barriers to unlocking transformational business value from an outsourcing relationship, and how to overcome them
Key considerations for your next outsourcing contract and what to do now

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Bridging the Outsourcing Value Gap

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