Understand the market and your ability to drive growth
Our program identifies what decision-makers in your market segment really value and how you can deliver that value better than the competition. Combining empirical, data-driven insights and a cutting-edge evaluation method, The Hackett Group® better positions you to accelerate sales.
Members of the Vendor Enablement Program have access to:
Summary Rerport
Digital World Class® Matrix: 2025 MDM Software Vendor Market Perspective
Digital World Class® Matrix: 2025 MDM Software Vendor Market Perspective evaluates leading MDM solution providers, revealing key innovations in AI, automation, and data governance to drive business value.
Featured Insights
Digital World Class® Matrix: Talent Acquisition Solution Provider Perspective – Summary Report
Digital World Class® Matrix: CLM Solution Provider Perspective – Summary Report
Digital World Class® Matrix: HCM Solution Provider Perspective – Summary Report
Digital World Class® Matrix: EPM Solution Provider Perspective – Summary Report
Gen AI Breakthrough Podcast
Digital World Class® Contract Life-Cycle Management Matrix
New insights reveal powerful trends in contract life-cycle management (CLM). CLM solutions are enhancing contract management with artificial intelligence (AI) for data extraction and seamless integration with enterprise resource planning and customer relationship management systems.
A first-of-its-kind objective rating of performance impact
Digital World Class® Matrix reports are grounded in real-world, empirical data gathered through our benchmarking studies and market research.
The Digital World Class® Matrix represents a paradigm shift in evaluating technology solutions
With in-depth process knowledge and an understanding of what it takes to become Digital World Class®, we measure the degree to which vendors and offerings help companies generate return on investment and achieve better business outcomes.
We group offerings based on particular business or functional process areas – for example, a particular customer-to-cash process or third-party risk management. Then, we assess offerings based on two dimensions: capability breadth and value realization.
Which software and outsourcing solutions are covered?
Includes rating reports on software and outsourcing solutions that cover cash application, collection and dispute management, order and contract management, and other related areas.
Includes rating reports on software and outsourcing solutions that support the hire-to-retire process and other related areas.
Includes ratings reports on software and outsourcing solutions that support the source-to-pay process and related areas.
How we build Market Intelligence Reports
For each vendor participating in a particular study, we gather the following information:
Vendor survey
Features, functions and market breadth/depth of implementation
Vendor strategy session
Articulated strategy and unique points of strength
Buyer reference checks
Interviews with selected end users
End-user survey
Questions designed to assess clients’ experience and satisfaction, as well as the offering’s performance impact
We know what to measure … and why it matters
The Hackett Group® knows how the world’s best businesses achieve peak performance. Based on our unmatched data, we have crafted a practical approach that focuses on what differentiates Digital World Class® performance – and how to target those areas.
How we evaluate performance impact
We compare aggregated client survey responses against our benchmarking data to measure performance relative to that of Digital World Class® organizations.
Are You Ready to Accelerate Your Growth?
Know the value of your software or services to gain market share.