Payroll Solution Intelligence
Demonstrate the True Value of Your Payroll Technology and Services
Our Solution Intelligence is objective, transparent and trusted. Every day, it influences payroll technology buying decisions. That’s why leading payroll software vendors and service providers rely on our insight to showcase their true value – with confidence and authority.
We cover the payroll software vendors and service providers that power high performance
Our Solution Intelligence offerings cover technology and services that support activity across the entire time-to-pay process, including these payroll functions:
Leading payroll software vendors and service providers turn to The Hackett Group® for the insight they need to optimize brand awareness, payroll product strategy/roadmaps, and go-to-market initiatives.
Learn more about the Solution Intelligence program and how it benefits payroll technology and service providers.
Featured Insights
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The Hackett Group’s 2025 Digital World Class® Matrix: Payroll Software Provider Perspective evaluates 18 leading…
AP Automation/Invoice-to-Pay Solutions
Accounts Payable (AP) /Invoice-to-Pay (I2P) automation software is designed to streamline AP processes within organizations…
Payroll Data Self-Service
As Payroll continues to reduce the time spent on transactional activities, it is important to…
Solution Intelligence Programs
Too many providers. Too many claims. Too little evidence. Solution Intelligence gives enterprise leaders independent,…
We have deep knowledge of payroll software vendors and services
We have developed a unique approach focused on quantifiable business value across payroll processes.
How can you participate in – and benefit from – our Solution Intelligence offerings for payroll technology and services?
Strategic vendor enablement programs
We provide opportunities for payroll software vendors and service providers – regardless of size, stage or budget – to engage with our Solution Intelligence team for market-leading research, validation and effective messaging. Membership in these programs is separate from and independent of our product/vendor research and coverage.
AI is at the center of today’s payroll solutions. The Hackett Group® understands what’s driving AI adoption across the time-to-pay lifecycle – and where the opportunities are for payroll software providers and services.
Our payroll technology experience matters
Payroll function leaders rely on our Solution Intelligence to make investment decisions
Executives around the globe rely on our insight to make confident decisions and select the best payroll solutions for their unique operations. Vendors engage with us to remain on the pulse of top issues for payroll decision-makers.
We understand how the world’s best payroll functions achieve peak performance enabled by technology and AI.
Frequently asked questions
How do payroll software vendors and service providers benefit from the Solution Intelligence program?
Payroll software providers gain insight about their relative strength and market position that helps them make sound investment decisions, develop relevant product and go-to-market strategies, and strengthen marketing and sales capabilities. Our Solution Intelligence also provides exposure to payroll function executives at the time they are developing shortlists of the best vendors for their needs and operations.
How can payroll software vendors improve their market position through vendor assessments?
Vendor assessments help payroll software vendors benchmark capabilities, identify competitive gaps and understand how their payroll technology aligns with evolving market expectations. These insights support stronger product strategy, sharper differentiation and more informed investment decisions. This works because there is a focus on competitive benchmarking and the market position.
How does the Solution Intelligence team gather information for vendor comparisons?
We gather information through technology demos, request-for-information (RFI) processes, and continuous market updates and insights. Our analysts work with the participating technology and service providers at different levels – however, always maintaining an objective, product-independent perspective. Our analysts review solutions in collaboration with the participating vendors via a standard, transparent, demo-based validation and assessment process.
Which payroll software providers can participate in vendor assessments?
To ensure comprehensive market coverage, every vendor can participate. There is no cost to participate in vendor assessments or receive vendor coverage if the technology or services are relevant to the domain.
Who uses vendor assessments, and how do they access them?
Payroll executives and their teams use vendor analyses and insights to make informed and relevant investment decisions about the optimal payroll technology solutions for their needs. Executives have access to Solution Intelligence as members of The Hackett Group’s Applied Intelligence programs.
What is the Solution Intelligence membership program?
The membership program provides tailored content and insight that helps payroll software providers enhance their marketing and sales efforts, and develop effective product and go-to-market strategies. Software vendors can opt to participate at different membership levels. Membership is separate from and independent of the Solution Intelligence team’s annual research and product/vendor coverage.
Does a payroll software vendor and/or service provider have to become a member to benefit from the program?
No. Providers of payroll technology and services that are not members of our program can avail themselves of free resources, such as a selection of our payroll research.
How does payroll technology research help vendors improve the product and go-to-market strategy?
Payroll technology research gives vendors deeper insight into customer priorities, market trends and emerging capability requirements. This helps payroll software and payroll services providers refine product development, strengthen the go-to-market strategy, and align payroll solutions with changing enterprise needs.