Benchmarking Insights

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Digital World-Class Procurement – “Reaching New Heights in Peak Performance”
Podcast

Digital World-Class Procurement – “Reaching New Heights in Peak Performance”

Host Chris Sawchuk talks with Tim Yoo, leader of The Hackett Group’s Technology Practice, about findings from the latest digital…
Digital World-Class IT – “Reaching New Heights in Peak Performance”
Podcast

Digital World-Class IT – “Reaching New Heights in Peak Performance”

Host Chris Key talks with The Hackett Group Principal Mike Fuller and Senior Director Jay Ruffin about key findings from…
Highlights from our 2021 Supplier Diversity Study
Infographic

Highlights from our 2021 Supplier Diversity Study

In early 2021, The Hackett Group surveyed more than 100 large, global and US-based companies regarding their supplier diversity programs…
Article

Building the Next-Gen FP&A Operating Model

The pandemic has shined a spotlight on the role of FP&A in helping the company keep up with rapidly changing…
Article

2021 Procurement Key Issues

According to The Hackett Group’s 2021 Key Issues Study, spend cost reduction is firmly back at the top of the…
HR Vital Signs
Podcast

HR Vital Signs

Stephanie Marchuk, manager at The Hackett Group, talks with Chief Human Resources Officer and Advisory Principal Harry Osle about key…
Global Business Services: Picking the Right Key Performance Indicators for Your Organization
Webcast

Global Business Services: Picking the Right Key Performance Indicators for Your Organization

Deciding which metrics to measure is key to assess your global business services (GBS) organization’s performance effectively. With your C-suite,…
Article

BPO Contracts: Your Rate Card May Be Great – But Are You Still Paying for Too Much?

If you’ve been part of a Business Process Outsourcing (BPO) Managed Services contract negotiation, you understand that it is distinctly…
Benchmarking and Continuous Improvement: Information Technology Digital Transformation Is Poised to Deliver a Quantum Leap
Research

Benchmarking and Continuous Improvement: Information Technology Digital Transformation Is Poised to Deliver a Quantum Leap

World-class IT organizations enjoy a 22% cost advantage over peers. As digital transformation progresses, our benchmarking data shows that IT…
Benchmarking and Continuous Improvement: Procurement Digital Transformation Is Poised to Deliver a Quantum Leap
Research

Benchmarking and Continuous Improvement: Procurement Digital Transformation Is Poised to Deliver a Quantum Leap

World-class procurement organizations enjoy a 21% cost advantage over peers. As digital transformation progresses, our benchmarking data shows that procurement…
Benchmarking and Continuous Improvement: Human Resources Digital Transformation Is Poised to Deliver a Quantum Leap
Research

Benchmarking and Continuous Improvement: Human Resources Digital Transformation Is Poised to Deliver a Quantum Leap

World-class HR organizations enjoy a 26% cost advantage over peers. As digital transformation progresses, our benchmarking data shows that HR…
Benchmarking and Continuous Improvement: Finance Digital Transformation Is Poised to Deliver a Quantum Leap
Research

Benchmarking and Continuous Improvement: Finance Digital Transformation Is Poised to Deliver a Quantum Leap

World-class finance organizations enjoy a 43% cost advantage over peers. As digital transformation progresses, our benchmarking data shows that finance…

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