Benchmarking Insights

ERP Journey – Key Considerations for Success
What are some best practices for companies considering a “best-in-class” or “best-in-suite” approach as they implement or upgrade their Enterprise…

What’s the Digital World Class® Advantage?
World Class companies that embrace digital transformation, cloud and cost optimization as part of their overall enterprise strategy will better…

2023 SG&A Cost Study and Scorecard Highlights
A discussion of The Hackett Group’s new research, which details how difficult it has been for companies in both North…

What’s the Digital World Class® Technology Advantage?
Digital World Class technology organizations that embrace digital transformation recognize the value of resilience and agility and can navigate uncertainty…

What’s the Digital World Class® Human Resources Advantage?
Research shows that Digital World Class human resources (HR) organizations recognize the value of resilience and agility and can navigate…

What’s the Digital World Class® Procurement Advantage?
Companies that embrace digital transformation as part of their overall procurement strategy will better navigate economic uncertainties and achieve Digital…

Cost Optimization Playbook
Taking a Strategic Approach to Sustaining Enterprise Cost Optimization: With the right approach and steps to delivering sustainable enterprise cost…

What’s the Digital World Class® Finance Advantage?
Companies that embrace finance transformation as part of their overall finance strategy will better navigate economic uncertainties and achieve Digital…

Purchase-to-Pay Software Market Intelligence Research – Key Findings
In this episode of the Business Excelleration™ Podcast, which Purchase-to-Pay software solutions provide the greatest level of value to companies?…

The Convergence of Enterprise Risk Management and Enterprise Performance Management
In this episode of the Business Excelleration™ Podcast, a discussion of the convergence of enterprise risk management and enterprise performance…

Customer-to-Cash Solutions Provider Research - Summary Report
Modern customer-to-cash (C2C) platforms deliver dramatically superior value realization compared to legacy applications, including significantly more “hands-free” transaction processing, 10x…

Customer-to-Cash Solutions Provider Research - Full Report
The full 70-page version of the research is available for purchase. It includes an array of metrics detailing peer, media,…