This metric shows the percentage of different HR administrative and employee life cycle transactions that are fully automated. The substantial variance in levels of automation between the world-class group and the peer group goes a long way toward explaining the former's cost, efficiency and productivity advantages. For example, consider how much more world-class HR organizations can accomplish in staffing services given that they have three times more automation in this area than the peer group.


About The Hackett Group

The Hackett Group helps companies significantly improve the efficiency and effectiveness of their organizations. We objectively measure business performance and provide fact-based transformation plans for achieving and sustaining world class, based on data and analysis from more than 5,000 benchmarks. For the typical Global 1000 company, this could mean as much $186 million in cost savings and more than $3.2 billion in working capital.


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