Organizations delivering "Top Performance" in Travel Management and T&E Processing understand that they must be efficient but their level of effectiveness can have a direct impact on their company's bottom-line. Processes that are simple, standardized, leverage automation, and meeting global business requirements.

The Top Performers in Hackett's Travel Management and T&E Processing Performance Study are achieving performance metrics that are significantly better than median performers:

  • Shorter cycle times from trip approval through expense re-imbursement
  • High levels of productivity per FTE
  • Low error and rework rates
  • Greater levels of compliance to policies and preferred vendors
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All of these performance metrics are achieved with less FTEs and at lower processing costs. Find out where you stand by completing the Travel Management and T&E Processing Performance Study today.

Please be assured that your responses will remain completely confidential and will be used only in combination with those of other study respondents to develop a composite picture. For more information about The Hackett Group's 2011 Travel Management and T&E Processing performance study, please contact Bryan DeGraw.