Research Insights
Where AI Investment Starts Paying Off
AI investment is accelerating, but adoption alone is not driving performance. AI World Class IT research shows how leading technology…
SG&A Has Reached a Tipping Point
Selling, general and administrative (SG&A) costs have reached a five-year high across Europe’s largest companies. Even with stronger revenue growth,…
Revenue Is Growing. SG&A Costs Are Growing Faster.
SG&A costs have outpaced revenue growth for five consecutive years at North America’s largest companies. Even organizations improving selling, general…
The AI Procurement Performance Gap
AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…
A New Organizational Capability Gap Is Emerging
Chief human resources officers (CHROs) have the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows…
2026 Candidate Fraud Quick Poll Results
Candidate fraud is becoming a growing concern for talent acquisition leaders. The rise of AI-assisted interviews, falsified credentials and identity…
As SG&A Pressure Mounts, a 75% AI Performance Gap Is Emerging
Finance has the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows organizations redesigning work around…
The Process Mining Value Gap
Process mining provides unprecedented visibility into how work gets done. But many organizations now face a new challenge: hundreds of…
AI in FP&A: From Reporting Burden to Decision Advantage
Most financial planning and analysis (FP&A) teams still spend more time assembling data and not enough time on decisions. Leading…
2026 Supply Chain Key Issues
AI is delivering measurable supply chain results – but few organizations are scaling impact. Learn how leaders move beyond pilots…
2026 HR Key Issues
HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…
2026 GBS Key Issues
GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…