The Hackett Group's annual key issues study, representing a diverse set of businesses and executive viewpoints, identified major issues shaping the executive agenda in 2012. As companies adapt their operating models to the realities of the "new normal," business support functions like IT are impacted in many ways.
Learn what's in store for 2012, how you can optimize your IT service delivery to better deliver improved performance management and leadership capabilities while curtailing costs.
The Hackett Group helps companies significantly improve the efficiency and effectiveness of their organizations. We objectively measure business performance and provide fact-based transformation plans for achieving and sustaining world class, based on data and analysis from more than 11,000 benchmarks. For the typical Global 1000 company, this could mean as much $302 million in cost savings and more than $3.2 billion in working capital.
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