Research
10 Characteristics of Digital World Class™ GBS Organizations
The Hackett Group has identified 10 characteristics of Digital World Class global business services (GBS) organizations that permit them to…
Learning & Development Insights
Podcast
HR Spotlight – Corporate Learning: Transformation Accelerated
Associate Principal Dorothee El-Khoury talks with Senior Director, HR Advisory Services David Polacheck about the latest trends in corporate learning…
Video
The Hackett Institute Overview
Better talent drives better company performance The Hackett Institute
Video
The Hackett Institute Overview Demo
Welcome to The Hackett Institute, the professional development arm of The Hackett Group. Our curriculums are based on proven experience…
Article
Why Your Workers Won’t Be Returning to the Office
Sorry, there will be no return to pre-coronavirus, everyone-working-from-the-office normality. HR leaders, CIOs, finance chiefs, and procurement/supply-chain leaders tell us…
Research
Robotic Process Automation Master Classes
Robotic process automation (RPA) is a key component of the smart automation platform and presents numerous opportunities to optimize the…
Research
Working Capital Excellence Overview
The Working Capital Excellence master class combines over 40 years of implementation experience with The Hackett Group’s intellectual property, benchmarking…
Research
Certified GBS Professionals Program Overview
World-class global business services (GBS) centers have realized significant gains in efficiency and effectiveness by investing in talent management programs…