Learning & Development Insights


Podcast - Multi-Process Human Resources Outsourcing Providers

Multi-Process Human Resources Outsourcing Providers: Highlights From the New Digital World Class® Matrix

Season 6, Episode 1

In this episode of the Business Excelleration™ Podcast, Andy Warzecha, Greg Morgan and John Sheridan discuss The Hackett Group’s Digital…

Podcast Takeda

Takeda Business Solutions – Growing a GBS Value Proposition

Season 5, Episode 16

Vanessa Gleason, global head of Takeda Business Solutions, shares her organization’s impressive digital transformation journey with Philip King, senior director,…

Sanofi – 2023 Digital Award Winner Shares Details of Their HR Transformation

Sanofi – 2023 Digital Award Winner Shares Details of Their HR Transformation

Season 5, Episode 15

How has pharmaceutical giant Sanofi used technology to transform their human resources (HR) operation and improve the way they manage…

2024 Human Resources Key Issues Research

2024 Human Resources Key Issues Research

Season 5, Episode 14

Human Resources leaders are expecting to feel increasing pressure in 2024 in the face of global economic uncertainty and possible…

Building Strategic Workforce Planning Capabilities

Building Strategic Workforce Planning Capabilities

Season 5, Episode 5

An overview of findings from The Hackett Group’s new research into “Building Strategic Workforce Planning (SWP) Capabilities and Beyond,” a…

Winning in Today’s Talent Market

Winning in Today’s Talent Market

Today’s talent demand far exceeds the supply in many labor categories, and this trend will continue for years to come.…

Reducing the Risk of Burnout in Business Services

Reducing the Risk of Burnout in Business Services

Season 5, Episode 4

A discussion of new research from The Hackett Group which looks at how increasing workloads and little to no increases…

bp: Learning and Development – An Integral Part of the GBS Strategy

bp: Learning and Development – An Integral Part of the GBS Strategy

In 2020 bp set out how they plan to reimagine energy for people and our planet. Global business services (GBS)…

Elevated Training Investment Contributes to 49% Lower Recruitment and Staffing Process Costs

Elevated Training Investment Contributes to 49% Lower Recruitment and Staffing Process Costs

Digital World Class® organizations are both more efficient and more effective in developing people and skills. They achieve 49% lower…

Webcast On Demand: AI and Training in GBS

Learn how AI will impact people development and training approaches in GBS

New technologies have changed the talent landscape. We know that new skills and capabilities are needed to deliver on the…

Podcast - Employee Career Mobility

Employee Career Mobility

Season 4, Episode 16

In this episode of the Business Excelleration™ Podcast, why is it critical for companies to focus on employee mobility in…

Human Resources Key Issues: What’s Top of Mind for Executives in 2023

Human Resources Key Issues: What’s Top of Mind for Executives in 2023

5 Min Read

To thrive amid uncertainty, technology and digital transformation will be key. Six of the 10 top HR priorities represent business…