US (Toll-Free)

1 888 842 2538


+44 20 7398 9100

Facebook LinkedIn Twitter

Ten Principles for Accelerating Digital Transformation in a GBS Organization

Digital technologies are rapidly transforming the way companies do business. For global business services (GBS) organizations, these technologies present substantial opportunities to to improve service delivery, increase value to the company and potentially reduce costs.


Learn more about what digital transformation means in a shared services context, including:

  • 10 principles for accelerating digital transformation in GBS
  • The potential and pitfalls of robotic process automation (RPA)
  • Common themes in GBS digital transformation success stories
  • The value of centers of expertise (COEs)
  • Disruptive technologies: Threat or opportunity?


Notice of Processing. Any personal data that you provide us, which is collected or processed in connection with your use of our services or site, will be processed in accordance with our Privacy Policy located at and may require your data to be processed outside of the EEA (including via our designated third party sub-processors who assist us in our operations). Please read our privacy policy for further information.