The 2023 GBS Agenda Infographic
Amid unprecedented financial disruption, demographic shifts and geopolitical uncertainty, global business services (GBS) executives ranked their priorities for the coming…
Infographic Insights
The 2023 Technology Agenda Infographic
Amid unprecedented financial disruption, demographic shifts and geopolitical uncertainty, these are the technology function’s top priorities for the coming year.
Highlights from our 2021 Supplier Diversity Study
In early 2021, The Hackett Group surveyed more than 100 large, global and US-based companies regarding their supplier diversity programs…
Payroll Data Self-Service
As Payroll continues to reduce the time spent on transactional activities, it is important to allow employees the ability to…
Payroll Inquiry Resolution Rate
A fast time to resolution for payroll inquiries doesn’t just increase customer satisfaction – it also improves business cost and…
Root Cause of Payroll Errors
Payroll’s accuracy is highly dependent on the inputs received throughout the entire hire-to-retire process. Errors incurred along the way ultimately…
Electronic Payment Distribution Rate
With increased use of self-service, employers are encouraging employees to view and print payslips online – freeing up payroll resources…
The Digital World Class® Finance Performance Advantage
Through digital transformation, typical finance organizations can significantly lower functional costs and potentially capture $34 million in savings.* In addition, world-class…
How Much of EPM Has Moved to the Cloud?
Close to 60% of finance organizations that adopted cloud solutions chose FP&A tools. According to our latest research, more are…