May 12, 2017
SIG Outsource, “The 2017 CPO agenda: keeping pace with and enabling digital transformation,”
According to The Hackett Group’s 2017 Key Issues Study, 84% of procurement organisations believe that digital transformation will fundamentally change the way their services are delivered over the next three to five years. Yet only 25% say that procurement has the right resources and competencies today to execute that transformation. Nevertheless, the enterprise’s “march to digital” continues unabated, with double the number of respondents reporting transformation initiatives are under way this year. If these projects are to succeed, procurement will need to hone its own capabilities and apply them to guide business stakeholders in their own transformations.